Matthew Winn
University of Winchester
Tell me more about Matthew Winn?
Matthew Winn is an experienced customer experience provider, team manager, and solution builder with 16.7 years of work experience. He has a strong skill set in team leadership, management, customer service, training delivery, sales management, and Microsoft Office. Based in Oxford, United Kingdom, Matthew has worked in various roles including Shift Team Leader at ESP Global Services, Capacity Planning and Efficiency Manager at Oxfordshire County Council, Contact Services Coordinator at Nuclear Waste Services, and Team Manager at Amazon. He has also worked as a Digital Campaign Manager at CCI South Africa and as a Sales Manager at GE.
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About
Experienced customer experience provider, team manager and solution builder with extensive experience in digital campaigns, chat, messaging, call centres and social media. Most recently involved in delivering Salesforce CRM and Contact Centre solution, including product development, acceptance testing and end user training.
Work Experience
Shift Team Leader
IT Services and IT Consulting
Matthew Winn's Professional Milestones
- Nintendo Uk Customer Support Team Manager (2015-03-01~2015-09-01): Streamlined customer support operations, improving efficiency and driving customer satisfaction.
- Digital Campaign Manager (2015-09-01~2017-08-01): Developed and executed successful digital campaigns, driving brand awareness and increasing online presence.
Education
English Literature (british And Commonwealth)
946684800-1072915200Skill
Team Leadership
Management
Customer Service
Training Delivery
Sales Management
Microsoft Excel
Staff Development
Forecasting
Microsoft Office
Live Person
Powerpoint
Web Chat
Microsoft Word
Telephone Skills
Fulfillment Services
Certification
Colleagues
Russell Cullens
Chief Financial Officer
Ian Essai
vp global service delivery & operations
Seon Bourne
chief executive officer at asbtechnologies llc
Heather C.
chief people officer | transformation | hr strategy | hr shared services | workday | m&a | organisation design | continuous improvement
Guch Bhamra
Chief Sales Officer | Chief Strategy Officer
Other Named Matthew Winn
Frequently asked questions
We found 2 Matthew Winn's email addresses
We found 2 Matthew Winn's phone numbers
Matthew Winn's social media include: Linkedin,
Matthew Winn works for ESP Global Services
Matthew Winn's role in ESP Global Services is Shift Team Leader
Matthew Winn works in the industry of IT Services and IT Consulting
Matthew Winn's colleagues are Russell Cullens,Ian Essai,Seon Bourne
Matthew Winn's latest job experience is Shift Team Leader at ESP Global Services
Matthew Winn's latest education in University of Winchester