Maurice Wildy
Senior Service Desk Analyst@ Pillsbury Winthrop Shaw Pittman LLP
Hendersonville, Tennessee, United States
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Maurice Wildy is a Senior IT Professional with over 25 years of experience in supervisory roles. He has a strong background in help desk support, development and delivery of training, and client relations. Maurice is skilled in trend/pattern recognition and has a passion for in-depth research and analysis. He is known for his ability to increase efficiency and optimize performance by fostering a knowledgeable and flexible environment. Maurice values professionalism, accountability, and transparency, making him a valuable asset in any IT role.
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Emails and Phone Numbers

@pillsburylaw.com
+1 512580****
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About

Senior IT Professional with eighteen years of proven team and knowledge management, policy development, incident mitigation, IT training, and client technical support expertise. My aptitudes include, but are not limited to, trend/pattern recognition, a love of in-depth research and analysis, and a mindset consistently aimed at increasing efficiency and optimal performance by fostering a knowledgeable, structured, and prudently flexible environment. I especially believe in making readily available, the tools, resources, and documentation required to make all expectations known and to ensure exceptional quality of service. Proficiency and efficiency engenders high quality, camaraderie, accountability, and transparency -- all of which I value deeply.

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Work Experience

31 W 52nd St, New York, NY, 10019, US

Law Practice

1853
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Maurice Wildy's Professional Milestones

  • Service Desk Analyst (2012-07-01~2012-10-01): Provided efficient and accurate technical support to ensure client satisfaction and minimize downtime.
  • Senior Service Desk Analyst (2012-12-01~): Streamlined services desk operations, resulting in increased efficiency and improved quality of service.
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Education

Stony Brook University
Stony Brook University

Political Science And Government,

Social Science,

Political Science,

Government,

Bachelors,

Bachelor Of Arts

1992-1993