Mei Manzano

• Ability to train, motivate and develop designated team • 13 years total successful Outsourcing with 7 years of Identity Access Management experience with learned strengths in floor management and day to day operations, formulating & implementing process improvements to enhance performance and productivity • Ability to work through ambiguous work situations • Outstanding attention to detail with superior time and project management skills • Familiar with Banking system with specialized knowledge on Trading Platform applications such as Bloomberg, Reuters System and AWS. • Demonstrates ability to be the subject matter expert in supporting, maintaining, and administering complex applications. • Strong experience on failover, high availability, disaster recovery, business continuance • Knowledge in ServiceNow and Active Directory • Professional Qualifications: Green Belt Six Sigma Certified, Agile Scrum Practitioner with Internal Certification, ITIL Certified, Master Data Foundation Management Certification, Diploma in Operations Management, Diploma in Project Management, Linux, Database