Meining Zou

A accomplished Business Process Expert, Business Analyst has proven track record in process management, business analysis and application management. With a mixed background of business and IT, I have years of experience in Process Design & Improvement, Process Outsourcing and Service Delivery Management in the business areas of Export & Import, Order Management and Delivery; as well as Application Specialty and Solution Implementation in the functional area such as Customer Master Data Management, BI and Application Landscape. Business Process and Business Application are always interrelated. Having an effective business application supported with a streamlined business process is the only practical way to attain results that are consistent, measureable and ultimately benefit customers. I comfortably and competently work in both areas and dynamically transform from one to another. I am interested in working with business areas/roles to bring values to the team and organization:  - Business Process Consultant  - Process Outsourcing Consultant  - Business Analyst  - Application Specialist  - Business Operation targeting Chinese Market Specialty & Skills:  - Process design, refine and improvement (Lean Six Sigma)  - Business requirements and change request analysis  - IT operational discipline and governance  - Master Data Management (data flow and integration)  - Knowledge of ERP and CRM  - Project management  - Solution Implementation  - Customer Experience Management Professional & Personal Competencies:  - Stakeholder management at various levels  - Effective communication  - Systematic and structured approach  - Self-driven and committed  - Result-Oriented with high quality  - Supportive and service minded  - Multitask with ease