Melanie Warren

A motivated, flexible, Programme Manager, experienced in delivering a variety of Digital Transformation, Quality and Service Improvement projects. Interested in opportunities in the Healthcare sector which transform services for patients that also deliver cost savings. A confident communicator with excellent interpersonal and relationship building skills to CxO/Board level. Comfortable presenting information to groups and reporting, I would describe myself as honest, direct with the ability to work independently or within a team. Experienced in Line management of small teams. Current projects: Operational: Supported restart of outpatient services during the 'new normal' Covid Digital/cultural: Patient Portal implementation ; patient access to digital correspondence, automated slot rescheduling, virtual patient triage, use of telemedicine. Quality/Service Improvement: Discharge Improvement (D2A) model implementation Cost Improvement: Supporting Divisions looking for CIP opportunities; Model Hospital, GIRFT. Changed ways of working; improved clinic utilisation.