Desktop Engineering Manager@ loanDepot
Irvine, California, United States
Mercedes M. Fernandez
GET FULL PROFILE 
Flintridge Sacred Heart Academy
Real-Time AI Research
FlashIntel GPT
Tell me more about Mercedes M. Fernandez?
FlashIntel GPTMercedes M. Fernandez is an IT Enterprise Services Director with 24.5 years of experience in the financial services industry. She has a strong background in disaster recovery, Visio, management, and active directory. Mercedes has worked in various roles, including IT Support Services Manager at ECMC Group and Application Specialist at JPMorgan Chase & Co. She also has experience as a Corporate IT Desktop Administrator at First American Title and as a Desktop Engineer II at Ameriquest Mortgage Company. Mercedes is skilled in process improvement, software documentation, and IT strategy. She is based in the United States.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
IT Enterprise Services Director with a demonstrated history of working in the financial services industry. Responsible for overseeing ServiceNow Administration and Development, Account Access Provisioning, and Business Process Improvement through automation. Strong IT Operations professional with 15+ years experience.
Work Experience
Desktop Engineering Manager
Financial Services
Mercedes M. Fernandez's Professional Milestones
- It Support Services Manager (2010-08-01~2018-07-01): Streamlined IT support processes, enhancing operational efficiency and customer satisfaction.
- Desktop Engineer Ii (2005-05-01~2007-05-01): Developed and implemented cutting-edge laptop systems, optimizing system performance and enhancing user experience.
Education
Skill
Disaster Recovery
Visio
Management
Active Directory
Sharepoint
Windows 7
Process Improvement
Software Documentation
Information Technology
Sdlc
It Strategy
Troubleshooting
Windows Server
Help Desk Support
Cloud Computing
Business Process Improvement
Sharepoint Site Administration
Desktop Deployment
Desktop Computers
Vendor Management
Technical Support
Training
Application Lifecycle Management
Mobile Device Management
Microsoft Intune
It Management
Program Management
It Operations
Business Process
System Center Configuration Manager
Leadership
Servicenow
Cisco Call Manager
Airwatch
Jamf
Application Packaging
Windows 10
Certification
Colleagues
Other Named Mercedes M. Fernandez
Frequently asked questions
We found 1 Mercedes M. Fernandez's email addresses
We found 2 Mercedes M. Fernandez's phone numbers
Mercedes M. Fernandez's social media include: Linkedin,
Mercedes M. Fernandez works for loanDepot
Mercedes M. Fernandez's role in loanDepot is Desktop Engineering Manager
Mercedes M. Fernandez works in the industry of Financial Services
Mercedes M. Fernandez's colleagues are Lexsine Mitchell,James Cochran,Lavanya M.
Mercedes M. Fernandez's latest job experience is Desktop Engineering Manager at loanDepot
Mercedes M. Fernandez's latest education in Flintridge Sacred Heart Academy
