Michael Ferguson LSSBB

Email: fergother at outlook dot comMike is currently a Sr. Manager at Summit Racing Equipment in Tallmadge, OH. At Grainger, Mike has led many enterprise wide initiatives that have produced significant productivity savings and process improvements, while maintaining revenue, customer satisfaction and team member engagement. Mike also coaches Sr Business Leaders in Continuous Improvement (CI)/Lean and Six Sigma methodologies and processes, which has helped improve leaders ability to recognize and remove waste from their business and further enhance the CI culture within the company.In the past Mike has held several different leadership roles, that supported Sales, Customer Service and Continuous Improvement. In the role Regional Continuous Improvement Manager, Mike supported the Regional VP and Directors in their CI & Lean development and knowledge. Beyond the CI responsibility, Mike acted as an Executive Coach to help regional leadership improve their leadership skills and perform at a high level. As a Branch Manager in Cleveland, Mike was responsible local revenue of $38M and managed a team of 28 Customer Service employees while supporting a team of 12 Account Managers.Additionally Mike was instrumental in developing Grainger's Continuous Improvement (CI) culture.He developed and implemented Visual Management training and practices for the US Business, helping them understand the importance of how VM can improve their ability to manage the day to day operations. He led a team that developed and implemented the Voice of the Employee process, that enabled team members to voice their ideas to improve our ability to service the customer and make visible problems that prevent them from doing their jobs.