Michael Fletcher
Tell me more about Michael Fletcher?
Michael Fletcher is a highly motivated and results-driven professional with over 16 years of experience in field operations and inbound/outbound call center environments. He has excellent interpersonal skills and has a proven track record of training, motivating, and developing senior level staff and associates. Michael is committed to leading organizations in exceeding goals. He has worked at Asurion as a Former Operations Supervisor and at UnitedHealth Group as a Customer Service Supervisor. He also has experience as a Foreclosure Specialist and Front Line worker. Michael is based in Laveen, Arizona.
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About
Highly motivated, results-driven professional with over 16 years of experience in both field operations and inbound/outbound call center environments. Excellent interpersonal with demonstrated track record of training, motivating and developing senior level staff and associates. Committed to leading organization in exceeding goals.
Work Experience
Operations Supervisor
IT Services and IT Consulting
Michael Fletcher's Professional Milestones
- Operations Supervisor (2013-08-01~2016-06-01): Optimized operational processes to improve efficiency and optimize workflow.
- Customer Service Supervisor (2012-08-01~2013-08-01): Achieved exceptional customer satisfaction through effective communication and streamlined processes.
Skill
Leadership
Management
Team Leadership
Training
Customer Satisfaction
Team Building
Coaching
Data Analysis
Call Centers
Sales
Customer Service
Leadership Development
Quality Assurance
Automatic Control
Change Management
Program Management
Troubleshooting
Budgets
Operations Management
Microsoft Office
Contact Centers
Certification
Colleagues
Daniel Foster
Project Manager | Change Owner
Roger Sherman, BBQ Pitmaster, CSM, PMI-ACP,
bbq pitmaster and owner of the district pit bbq catering company
Sharon Dodge
christian - daughter - wife - mom - grandmom - veteran - small business owner - and all around lover of life
ellis russell
Business Owner
Harry Brown
company owner at natueboy leaf & lawn care
Other Named Michael Fletcher
Frequently asked questions
We found 2 Michael Fletcher's email addresses
We found 1 Michael Fletcher's phone numbers
Michael Fletcher's social media include: Linkedin,
Michael Fletcher works for Asurion
Michael Fletcher's role in Asurion is Operations Supervisor
Michael Fletcher works in the industry of IT Services and IT Consulting
Michael Fletcher's colleagues are Daniel Foster,Roger Sherman, BBQ Pitmaster, CSM, PMI-ACP,,Sharon Dodge
Michael Fletcher's latest job experience is Operations Supervisor at Asurion