Michael Fletcher
Operations Supervisor@ Asurion
Laveen, Arizona, United States
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Michael Fletcher is a highly motivated and results-driven professional with over 16 years of experience in field operations and inbound/outbound call center environments. He has excellent interpersonal skills and has a proven track record of training, motivating, and developing senior level staff and associates. Michael is committed to leading organizations in exceeding goals. He has worked at Asurion as a Former Operations Supervisor and at UnitedHealth Group as a Customer Service Supervisor. He also has experience as a Foreclosure Specialist and Front Line worker. Michael is based in Laveen, Arizona.
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Emails and Phone Numbers

@cox.net
@asurion.com
+1 615837****
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About

Highly motivated, results-driven professional with over 16 years of experience in both field operations and inbound/outbound call center environments. Excellent interpersonal with demonstrated track record of training, motivating and developing senior level staff and associates. Committed to leading organization in exceeding goals.

Work Experience

1101 Church St, Nashville, Tennessee, 37203, US

IT Services and IT Consulting

15412
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Michael Fletcher's Professional Milestones

  • Operations Supervisor (2013-08-01~2016-06-01): Optimized operational processes to improve efficiency and optimize workflow.
  • Customer Service Supervisor (2012-08-01~2013-08-01): Achieved exceptional customer satisfaction through effective communication and streamlined processes.