Michael Henderson
Security Analyst@ SpearTip
Saint Louis, Missouri, United States
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Michael Henderson is a highly experienced professional with over 25 years of customer service experience. He has a strong background in retail management and IT, with 7 IT certifications. Michael has worked in various roles, including tier 1 and 2 help desk, onsight support, field technician, and Centralized Services Specialist. He is currently a Security Analyst at SpearTip and has previously worked at Da-Com Corporation and Edward Jones. Michael is driven to succeed and has a Bachelor's degree in science and cybersecurity.
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Emails and Phone Numbers

@speartip.com
@edwardjones.com
+1 314515****
+1 502412****
+1 302477****
+1 314515****
+1 314862****
+1 800236****
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About

A driven to succeed individual who has over 25 Yrs experience in customer service,10 Yrs of retail management 9 Yrs of IT experience in multiple fields including tier 1 and 2 help desk, onsight support, field technician, and most recently Centralized Services Specialist role. I have 7 IT certifications. They include CompTIA A+, CompTIA Network +, Certified Web Security Associate, (ISC)2 SSCP System security certified practitioner, CompTIA Security +, CompTIA CySA+ ce, CompTIA Project +. And CompTIA Security Analytics Professional CompTIA Secure Infrastructure Specialist. , And recently completed my Bachelor's degree in science and cybersecurity and information assurance at Western Governors University.

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Work Experience

1714 Deer Tracks Trail, Suite 150, St. Louis, MO, 63131, US

Computer and Network Security

61
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Michael Henderson's Professional Milestones

  • Information Technology Helpdesk Technician (2016-05-01~2018-09-01): Reduced IT errors by resolving complex technical issues and implementing a streamlined troubleshooting system.
  • Tier 1 Help Desk Engineer (2019-01-01~2019-05-01): Provided efficient and accurate technical support, resolving customer issues and resolving problem issues promptly.
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Education

Western Governors University
Western Governors University

Cybersecurity,

Bachelors,

Bachelor's Of Science And Cybersecurity And Information Assurance

2019-2021
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