Michael J Carter

HUMAN RESOURCES MANAGEMENT PROFESSIONAL Expert Knowledge/core competences of human resources acquired through employer training and work experience (ADAA, AAP, EEO, EPA, FLSA, GINA, ADEA, HIPAA, FMLA, FHA). • Conflict resolution practices-win/win approach, mapping the conflict, and mediation options • Training and presentations delivery, effective oral and written communication skills• Investigate employee and management complaints in the workplace• Progressive disciplinary action and Due Process • Review investigative reports for completeness and quality• Interpreted labor agreements, union rules for cover employees • Ensure compliance with agency and company policies• Present results of reviews to improve investigative processes, procedures and outcomes• EEO/ADA compliance monitoring and investigations, reasonable accommodation process • Employee relations performance management resolutions, process improvement strategies,• Outlook, Microsoft word, PowerPoint, excel, PeopleSoft, flow charts, correspondence and reportsAccomplishments o Total Quality Management Awards (3) for process improvemento Developed Human Resources Training & Development Programo Employee Awards and Recognition, ADAA, New Employee Orientation,o New major employee events (3) for the employer were successfully coordinated.o Managed the Fair Housing Program-Federal grant funded successfullyo Process Improvement Initiative that reduced and save paper cost of $6000. Per quartero Supervisory training and curriculum was designed first-time supervisors. O Budget preparation, procurement of equipment o Investigated allegations of discrimination & sexual harassment.o Served team leader for special projects, coordinated focus groups, and committeeso Expert on Due Process procedures for disciplinary actions to ensure legally sound, corrective employment actions.