Michael Moralde
Customer Service Representative@ Optum Global Solutions
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Michael Moralde is a Customer Service Representative with 4.7 years of experience. He has worked at Alorica in California as a Customer Service Representative from September 2019 to April 2020. Prior to that, he worked at Optum Global Solutions as a Customer Service Representative from July 2019. He also has experience as a Technical Support Specialist at Harte Hanks in Massachusetts from December 2018 to May 2019. Michael is based in the Philippines.
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Work Experience

IT Services and IT Consulting

4623
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Michael Moralde's Professional Milestones

  • Customer Service Representative (2019-07-01~): Delivered exceptional customer service, exceeding satisfaction targets and exceeding customer expectations.
  • Customer Service Representative (2019-09-01~2020-04-01): Provided efficient and personalized technical support to enhance customer satisfaction and loyalty.
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Education

Lyceum of the Philippines University
Lyceum of the Philippines University

Law

2014-2018