technical change controller for kyndryl on the viewpointe account@ Kyndryl
Denver, Colorado, United States
Michael Tapia
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FlashIntel GPTMichael Tapia is an experienced Operations Analyst with 28.7 years of work experience in the information technology and services industry. He is skilled in service delivery, technical support, customer satisfaction, IT service management, and IT strategy. Michael has worked at Kyndryl and IBM, where he held various roles such as Technical Change Controller and Operations Analyst. He also has experience as an Operations Analyst and Operations Situation Manager. Michael is a strong operations professional with a degree from John F Kennedy Denver Co. He is based in the United States.
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About
Experienced Operations Analyst with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Technical Support, Customer Satisfaction, IT Service Management, and IT Strategy. Strong operations professional graduated from John F Kennedy Denver Co.
Work Experience
technical change controller for kyndryl on the viewpointe account
Technical Change Controller
IT Services and IT Consulting
Michael Tapia's Professional Milestones
- Technical Service Professional (1999-01-01~2008-06-01): Implemented efficient technical processes, streamlining service operations and improving customer satisfaction.
- Operations Analyst At Ibm (1995-02-01~2018-06-01): Streamlined operational processes, resulting in increased efficiency and cost savings.
Skill
Itil V3 Certified
It Service Management
Process Improvement
It Strategy
Project Management
Customer Service
Troubleshooting
Management
Integration
Servers
Data Center
Software Documentation
Service Delivery
Vendor Management
It Management
Disaster Recovery
Unix
Customer Satisfaction
Technical Support
Cloud Computing
Business Process Improvement
Itil® V3 Certified
Certification
Colleagues
Marcel Pineda
Product Owner
Bregt Vanswartenbrouck
Product Owner for Helpdesk Experience @ABNAMRO
Marian Gumulak
iam primary controls process owner
Aniek van de Griendt
Product Owner
Richelle Jasmine Limburg
helpdesk service owner team leader at kyndryl for abn amro helpdesk account
Other Named Michael Tapia
Frequently asked questions
We found 8 Michael Tapia's email addresses
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Michael Tapia's social media include: Linkedin,
Michael Tapia works for Kyndryl
Michael Tapia's role in Kyndryl is technical change controller for kyndryl on the viewpointe account
Michael Tapia works in the industry of IT Services and IT Consulting
Michael Tapia's colleagues are Marcel Pineda,Bregt Vanswartenbrouck,Marian Gumulak
Michael Tapia's latest job experience is technical change controller for kyndryl on the viewpointe account at Kyndryl
