Michael Wisz
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Michael Wisz is an analytical and transformational service delivery and people leader with over 10 years of core customer service experience and 5 years of leadership experience in contact center and service delivery operational environments. He believes in the power of people to achieve operational excellence and believes in the power of people to be a key enabler for success. With a focus on introducing fresh ideas to a group, Michael is able to introduce intelligent ideas to a team. He has worked in various roles, including Key Account Manager and Team Leader, in companies such as Viva Energy Australia and iiNet.
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About
Analytical, intrinsically motivated, and transformational service delivery and people leader with an excellent track record of delivering strong performance by identifying the ’why’, ’how’, and ’what’ whilst developing people’s strengths and harnessing them for operational excellence. Introducing over 10 years of core customer service experience and 5 years of leadership experience in contact centre and service delivery operational environments within healthcare and telecommunications, I very much believe people are a teams best asset and a key enabler for success. Leveraging this experience, I’m able to introduce fresh and intelligent ideas to a group who values their customers and internal stakeholders.
...See MoreWork Experience
fuel & lubricants account manager at viva energy
Key Account Manager
Oil and Gas
Michael Wisz's Professional Milestones
- Customer Service Management (2013-09-01~2016-03-01): Motivated customers to reach satisfaction through effective communication and continuous improvement.
- Key Account Manager (2018-04-01~): Building strong relationships with key clients, driving revenue growth and fostering strong client relationships.
Skill
Customer Experience
Management
Contact Centers
Customer Satisfaction
Telecommunications
Troubleshooting
Coaching
Team Management
Team Leadership
Change Management
Service Delivery
Customer Service
Performance Management
Certification
Colleagues
Amanda Fleming
Chief Digital And Transformation Officer
Keith Thompson
Manager | Business Owner
Scott Wyatt
Chief Executive Officer
Jevan Bouzo
Chief Executive Officer Of Convenience And Mobility
Natasha Cuthbert
Chief People And Culture Officer
Other Named Michael Wisz
Frequently asked questions
We found 4 Michael Wisz's email addresses
We found 1 Michael Wisz's phone numbers
Michael Wisz's social media include: Linkedin,
Michael Wisz works for Viva Energy Australia
Michael Wisz's role in Viva Energy Australia is fuel & lubricants account manager at viva energy
Michael Wisz works in the industry of Oil and Gas
Michael Wisz's colleagues are Amanda Fleming,Keith Thompson,Scott Wyatt
Michael Wisz's latest job experience is fuel & lubricants account manager at viva energy at Viva Energy Australia