Michelle Bonano
Member Feedback Analyst@ USAA
San Antonio, Texas, United States
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Michelle Bonano is a highly skilled professional with 9.8 years of experience in various fields such as customer service, leadership, and planning. She is proficient in Microsoft Office, Spanish translation, and teaching. Michelle is known for her analytical and compassionate approach, allowing her to effectively collaborate with others. She has a strong background in property and casualty insurance, and has worked for companies like USAA and Converse. Michelle's expertise in time management and team building makes her a valuable asset in any organization. She is currently based in the United States.
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Research Details
Skills & Insights
Colleagues

Emails and Phone Numbers

@usaa.com
@usaa.com
@usaa.com
+1 210531****
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About

Being analytical and compassionate allows me to effectively collaborate with others and has been a contributing factor in my ability to create positive member experiences by creating aesthetically pleasing reports using appropriate qualitative and quantitative data to assess member feedback and identify actionable insights.

Work Experience

9800 Fredericksburg Rd., San Antonio, Texas, 78288, US

Financial Services

36827
Phone
+1 8005318722
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Michelle Bonano's Professional Milestones

  • Sales Associate (2015-06-01~2015-08-01): Achieved record-breaking sales targets, driving company revenue and expanding market share.
  • Member Feedback Analyst (2016-11-01~): Provided expert guidance on Auto and Property insurance, ensuring compliance with policies and regulations.
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Education

Our Lady of the Lake University
Our Lady of the Lake University

Organizational Leadership

2017-2020
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