digital transformation | customer success | innovation & value realization@ Blackbaud
Montréal, Quebec, Canada
Miguel Alfaro, PMP
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FlashIntel GPTMiguel Alfaro, PMP is a driven and goal-oriented professional with 19 years of experience in project management, solutions architecture, service and support. He has a strong understanding of how technology supports organizational processes based on innovation, sustainability, and sustainability. Miguel is passionate about innovation and simplification, particularly in driving the transformation of service and support processes. He specializes in S/4 HANA, SuccessFactors, SAP CRM, SAP Activate Methodology, Project Management, Design Thinking, Innovation, and Transformation. Miguel has worked in various roles at SAP in Germany, including Digital Transformation, Customer Success, Innovation & Value Realization, and Global Director of Product and Program Management.
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About
Driven and goal oriented professional with 19+ years of track record in project management, solutions architecture, service and support, and root-cause analysis within large and complex IT environments. Has strong and holistic understanding how technology (hardware and software) supports organizational processes based on innovation, scalability and sustainability. Passionate about innovation and simplification, especially focused on driving the transformation of service and support processes, and implementing the strategic concepts to determine the best possible approach with regard to the installation, upgrade, configuration, and development of software solutions. Specialty: S/4 HANA, SuccessFactors, SAP CRM, SAP Activate Methodology, Project Management, Design Thinking, Innovation and Transformation.
...See MoreWork Experience
digital transformation | customer success | innovation & value realization
Software Development
Miguel Alfaro, PMP's Professional Milestones
- Operations Analyst (1999-06-01~2006-12-01): Streamlined data analysis processes, improving efficiency and enhancing overall operational effectiveness.
- Global Services Delivery Operations Consultant (fellowship, High Potential Program) (2014-10-01~2015-03-01): Optimized global services delivery operations, resulting in increased efficiency and higher customer satisfaction.
Education
Art,
Coaching
2016Skill
Leadership
It Strategy
Sap
Sap Products
Account Management
It Risk Management
Enterprise Resource Planning
Enterprise Data Modeling
Business Analysis
Agile Methodologies
Career Development Coaching
Team Leadership
Erp
Customer Relationship Management
Strategic Planning
Strategy
Product Support
Enterprise Architecture
Budget Management
Program Management
Sap Erp
Design Thinking
Business Process
Time Management
Enterprise Software
Customer Support
Business Process Improvement
Saas
It Infrastructure Management
Management
Project Management
Knowledge Management
It Project And Program Management
Software Project Management
Cloud Computing
Integration
Crm
It Management
Sap Crm
Certification
Colleagues
Ashley Flagg
Owner of Artemisia Ink Studio Arts, and Blackbaud Customer Support Specialist
Anthony "Tony" Boor
Consejero-Building Board Member | Tactical Business Visionary Driving Growth-Oriented Strategies Foreman | Chief Financial Officer
Nelson P. Judan
Systems Engineer II
Mike Gianoni
Chief Executive Officer
Mike Gianoni
Chief Executive Officer
Other Named Miguel Alfaro, PMP
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Miguel Alfaro, PMP's social media include: Linkedin,
Miguel Alfaro, PMP works for Blackbaud
Miguel Alfaro, PMP's role in Blackbaud is digital transformation | customer success | innovation & value realization
Miguel Alfaro, PMP works in the industry of Software Development
Miguel Alfaro, PMP's colleagues are Ashley Flagg,Anthony "Tony" Boor,Nelson P. Judan
Miguel Alfaro, PMP's latest job experience is digital transformation | customer success | innovation & value realization at Blackbaud
Miguel Alfaro, PMP's latest education in Erickson Coaching International
