Miguel Chêdas

Experienced Team and Service Coordinator with vast knowledge in IT, as a result of a broad experience in multi-technologies and roles, such as SAP consultancy, project management, software development, sales, and pre-sales. More than 10 years managing Teams providing functional advice and user support, with SAP knowledge in Materials Management (MM), Sales and Distribution/Logistics Execution (SD-LE) modules. ITIL certified professional, with experience in incident, problem and change management processes. Green belt with deep know-how in leading continuous improvement programs for Supply Chain and IT. Strong Business and IT Stakeholders management skills, with involvement in Transition and Change Management for cross-stream projects. Project Manager for IT projects, with recent Agile update (Scrum Master certification). Experience in building and leveraging Teams in multi-cultural environments.