Mike Campbell

Successful and motivated professional with an extensive technical background capable of employing strong business processes to meet the technology needs in an organization. Experience spanning over 15 years of equipment test, service and maintenance. Possess a good analytical and technical decision making skill, and the ability to communicate and work well with people. I can effectively balance multiple task and complex projects in a fast-paced environment, while consistently meeting all time and quality requirements. My responsibilities have included providing leadership and 2nd level support of overall IT infrastructure to include maintenance and accountability of all IT equipment, and providing end-users support within an organization. My goal is to continuously learn and develop my technical skills, and to stay up-to-date on relevant technology advancements related to computers and computer networks. Job duties have included: On site and remote technical support for desktop computing and network related operations. Providing both hands-on and helpdesk driven support activities for hardware and software issues. Experience configuring network systems and devices in a control environment. (e.g. Routers, Switches, Hubs, Modems, CSU/DSUs etc). Certifications: • MCP • Network+ • A+ Specialties: Skills • Lotus Notes, including administration of users • Microsoft Office Professional installation, configuration, use, and support • Microsoft Windows (all versions), including server and Active Directory. • Systems and network administration in a Microsoft server environment • Advanced network troubleshooting • General understanding of various networking devices, including switches, hubs, routers, cables, • General understanding of various printers, print servers, etc. • General understanding of telephone switch (PBX) • General understanding of Azure, AWS and Google Cloud Platforms. • General understanding of Computer Information Security