Mikel Guinaldo Madera

After 4 years as the President/Managing Director of a NGO with +1 million annual revenue, where we managed to clear 600.000€ debt in 4 years and turn the situation completely so the Association could start being financially independent again; I moved to Austria to learn Deutsch while I was working in a metal scrap recycling start-up called Schrott24 GmbH/Metaloop. Here I have been handling duties as Operations Manager & Customer Success Manager (using not only, but mainly, Salesforce as CRM base) for helping 24/7 our customers in all means and streghtening our relationships, even on site when it was required. Graduated in double Bachelor in Business Administration & Law for the University of the Basque Country (graduated with honors, avg. GPA 3.6) with a great willingness for teamwork, searching for new areas and different atmospheres, as well as an enormous interest for continuous learning. Full command of written and spoken english (C2). Nonconforming individual and passionate about new challenges and open to travel and visit customers.