Mohammed Alqaq

Experienced Customer Success and Professional Services Executive Manager with a History of Accelerated Revenue Generation. Superb Client Relationship Building, and Maintenance. 17+ years of successful global experience and leadership in delivering Customer Success Management, and Professional Services. I am an operator, a problem solver, and a customer advocate who has a proven track record of building and leading global teams that scale and succeed. A proven record of resolving complex challenges, meeting objectives, and overseeing global resources, expectations, and deadlines. An action-oriented leader who can deliver results across a variety of functions to drive an organization forward to achieve ambitious goals. It took me a few years to learn the secret about Client Success, but since then, something unexpected has happened. Over the years I have built various skills such, Customer Success Management (B2B, B2C, B2B2C), Professional Services Management, Customer Support (B2B, B2C) Consulting, RFI, RFP, and RFQ Management. SaaS. Enterprise Software, Recruitment, Training, Forecasting, Program/Project Management, Resource Forecasting, and Management. Change Management, Business Process, Business Analysis, Strategic Planning, Needs Analysis, and Customer Service. Specialties: Customer Success (B2B, B2C, B2B2C), Account Management, Project/Program Management, Professional Services, Solutions Consulting, Solution Design, Operations Consulting/Strategy, Business Process Improvement, Client Relationship Management, Consumer Support Services, Technical Service Delivery Management. #ONO #CSM #customersuccess #customersuccessmanager #professionalservices