Mohammed AL Mukhtar
University of Bahrain
Tell me more about Mohammed AL Mukhtar?
Mohammed AL Mukhtar is an experienced customer relations professional with 19.7 years of work experience in the banking industry. He has a strong background in customer relationship management, fraud detection, and management. Mohammed has worked at the National Bank of Bahrain in various roles, including Customer Complaint Manager and Call Centre. He is skilled in analytical skills, customer relationship management, and teamwork. Mohammed is based in Bahrain and has a demonstrated history of working in the banking sector.
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About
Experienced customer relations professional with a demonstrated history of working in the banking industry. Skilled in Analytical Skills, Customer Relationship Management (CRM), Fraud Detection, Management, digital platforms and Teamwork.
Work Experience
group head of contact centre at national bank of bahrain
Customer Complaint Manager
Call Centre
Banking
Mohammed AL Mukhtar's Professional Milestones
- Customer Complaint Manager (2014-01-01~2019-11-01): Streamlined complaint processes, resulting in increased efficiency and improved overall satisfaction.
- Call Centre (2004-03-01~2014-01-01): Optimized call center operations, resulting in increased customer satisfaction and reduced customer wait times.
Education
Business Management
1999-2004Skill
Banking
Retail Banking
Credit Analysis
Credit
Risk Management
Financial Analysis
Analysis
Crm
Credit Risk
Team Management
Financial Risk
Finance
Customer Service
Teamwork
Relationship Management
Team Leadership
Fraud Detection
Management
Certification
Colleagues
Razi Amin
Group Chief Technology Officer
Yousif Ebrahim
digital banking branch head manager at national bank of bahrain | founder of football lab | on-chain analyst | digital assets specialist
Yogesh Kale
Chief Executive Officer
Usman Ahmed
Group Chief Executive Officer
Tariq Siddiqui
ceo - uae at national bank of bahrain until november 2020
Other Named Mohammed AL Mukhtar
Frequently asked questions
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Mohammed AL Mukhtar's social media include: Linkedin,
Mohammed AL Mukhtar works for National Bank of Bahrain
Mohammed AL Mukhtar's role in National Bank of Bahrain is group head of contact centre at national bank of bahrain
Mohammed AL Mukhtar works in the industry of Banking
Mohammed AL Mukhtar's colleagues are Razi Amin,Yousif Ebrahim,Yogesh Kale
Mohammed AL Mukhtar's latest job experience is group head of contact centre at national bank of bahrain at National Bank of Bahrain
Mohammed AL Mukhtar's latest education in University of Bahrain