Mohammed AL Mukhtar
group head of contact centre at national bank of bahrain@ National Bank of Bahrain
Bahrain
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Mohammed AL Mukhtar is an experienced customer relations professional with 19.7 years of work experience in the banking industry. He has a strong background in customer relationship management, fraud detection, and management. Mohammed has worked at the National Bank of Bahrain in various roles, including Customer Complaint Manager and Call Centre. He is skilled in analytical skills, customer relationship management, and teamwork. Mohammed is based in Bahrain and has a demonstrated history of working in the banking sector.
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Emails and Phone Numbers

@notebooksbilliger.de
@nbbonline.com
@gmail.com
@nbb.com
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About

Experienced customer relations professional with a demonstrated history of working in the banking industry. Skilled in Analytical Skills, Customer Relationship Management (CRM), Fraud Detection, Management, digital platforms and Teamwork.

Work Experience

P.O. Box 106, Manama, BH

Banking

915

Mohammed AL Mukhtar's Professional Milestones

  • Customer Complaint Manager (2014-01-01~2019-11-01): Streamlined complaint processes, resulting in increased efficiency and improved overall satisfaction.
  • Call Centre (2004-03-01~2014-01-01): Optimized call center operations, resulting in increased customer satisfaction and reduced customer wait times.
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Education

University of Bahrain
University of Bahrain

Business Management

1999-2004