Associate Director@ LTIMindtree
Gurgaon, Haryana, India
Mudit Bansal
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FlashIntel GPTMudit Bansal is a result-oriented professional with over 9 years of experience in L2 Technical support for Operations and Business Support System. He has successfully handled emergency calls for customers in India and customer service requests through the BMC Resolve/SPIDER tool. Mudit is skilled in online charging solutions, OSS, and Mediation products, and has excellent listening and comprehension skills. He is known for his ability to identify and resolve problems with SLA deliverable and maximize productivity. Mudit is also proficient in creative and out-of-the-box thinking, and has a strong ability to create a positive team work environment.
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About
• A result oriented professional with more than 9 years of experience in L2 Technical support for Operations and Business Support System.• Performs installations, upgrades, and maintenance of new and existing product line systems.• Handles Emergencies for customers pan India and customer service requests via BMC Resolve/SPIDER tool.• Hands on experience in Online Charging Solution (OCS), OSS and Mediation products which directly interacts with GGSN.• Has ability for proactively identifying & resolving problems with SLA deliverable and maximizing productivity.• Possesses excellent listening & comprehension skills. • Excellency in creative and out of the box thinking and succinctly communicating them, thereby gaining effective results.• Ability to create a positive team work environment.
...See MoreWork Experience
Associate Director
IT Services and IT Consulting
Mudit Bansal's Professional Milestones
- Technical Lead (2018-09-01~): Driving technical excellence by implementing innovative solutions, resulting in increased productivity and customer satisfaction.
Certification
Colleagues
Archan Vaidya
Account Manager | Digital Transformation | Safe® 5 Product Owner | Cricket Player
Avinaba Deb
CSPO® | PSPO™ | SAFe® POPM | Product Owner and Program Lead at LTIMindtree | XIMB
Deepak Fegade
Product Manager | Product Owner | Product Development | Digital Transformation | Industry 4 | Software As A Service
Mehek Luthra
Process Owner | Service Management | Management | Problem Management | Incident Governance
Geetaa Sannake
Delivery Project Manager | Scrum Master | Product Owner
Other Named Mudit Bansal
Frequently asked questions
We found 2 Mudit Bansal's email addresses
We found 1 Mudit Bansal's phone numbers
Mudit Bansal's social media include: Linkedin,
Mudit Bansal works for LTIMindtree
Mudit Bansal's role in LTIMindtree is Associate Director
Mudit Bansal works in the industry of IT Services and IT Consulting
Mudit Bansal's colleagues are Archan Vaidya,Avinaba Deb,Deepak Fegade
Mudit Bansal's latest job experience is Associate Director at LTIMindtree
