Customer Experience Manager@ South Western Railway
London, England, United Kingdom
Murray MacDonald
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Université Grenoble Alpes
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FlashIntel GPTMurray MacDonald is a highly self-motivated and enthusiastic individual with over 25 years of work experience in the aviation and rail industries. He is known for his attention to detail, adaptability, and ability to deliver exceptional customer service. Murray is a level-headed professional with excellent time management, organizational, and planning skills. He is an inspirational and motivated leader who excels in coaching, motivating, and empowering others. Murray thrives in highly pressurised and challenging working environments.
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About
A highly self-motivated and enthusiastic individual with extensive experience of working within the aviation and rail industries. Attentive to detail, adaptable and is passionate about delivering an exceptionally high standard of customer service whilst adhering to any set deadlines and procedures. A level-headed professional with excellent time management, organisational and planning skills. An inspirational and motivated leader, with the ability to coach, motivate and empower others to fulfil their potential as well as positively contribute towards the business. Utilises outstanding interpersonal and communicative abilities to formulate beneficial and effective relationships at all levels. Enjoys being part of the successful and productive team and thrives in highly pressurised and challenging working environments.
...See MoreWork Experience
Customer Experience Manager
Flagship Duty Station Manager
Dispatcher | RO2S Platform Supervisor
Truck Transportation
Murray MacDonald's Professional Milestones
- Purser (1998-03-01~): Optimized supply chain operations, resulting in increased efficiency and cost savings.
- VIP Cabin Crew (2001-01-01~2013-09-01): Coordinated VEP cabin crew with specialized equipment for optimal productivity and operational efficiency.
Education
Skill
Foreign Languages
Customer Service
Performance Management
Team Leadership
Dependable Team Player
Works Well Individually
Problem Solving
French
Hospitality Management
Travel
Performance Appraisal
First Aid
Mediation
Team Building
Computer Proficiency
German
Self Starter
Cultural Awareness
Culture Change
Italian
Airports
Airlines
Flights
Tourism
Travel Management
Aircraft
Time Management
Aviation
Teamwork
Commercial Aviation
Training
Flight Safety
Management
Negotiation
Aviation Security
Airport Management
Civil Aviation
Charter
Operations Management
Air Charter
Certification
Colleagues
Stuart Meek
chief operating officer at south western railway
Jane Lupson
safety and security director at south western railway
Neil Drury
engineering & infrastructure director at south western railway chartered engineer and fellow of the imeche
Stuart Meek
Chief Operating Officer
Christian Neill
customer experience director interim at south western railway
Other Named Murray MacDonald
Frequently asked questions
We found 6 Murray MacDonald's email addresses
Murray MacDonald's social media include: Linkedin,
Murray MacDonald works for South Western Railway
Murray MacDonald's role in South Western Railway is Customer Experience Manager
Murray MacDonald works in the industry of Truck Transportation
Murray MacDonald's colleagues are Stuart Meek,Jane Lupson,Neil Drury
Murray MacDonald's latest job experience is Customer Experience Manager at South Western Railway
Murray MacDonald's latest education in Université Grenoble Alpes
