Naledi Toba
senior customer service advisor at capita sa@ Capita South Africa
City of Cape Town, Western Cape, South Africa
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Naledi Toba is an experienced Senior Customer Service Advisor with 6.2 years of work experience in the outsourcing/offshoring industry. She is skilled in research, customer service, leadership, public speaking, and Microsoft Office. Naledi has worked at Capita South Africa as a Senior Customer Service Advisor and at Capita in the United Kingdom as a Market Reserch Analyst. She holds a Diploma in Marketing from Cape Peninsula University of Technology.
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Emails and Phone Numbers

@capita.co.uk
+44 949260****
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About

Experienced Senior Customer Service Advisor with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Research, Customer Service, Leadership, Public Speaking, and Microsoft Office. Strong support professional with a Diploma focused in Marketing from Cape Peninsula University of Technology.

Work Experience

55 St Georges Mall, Cape Town, Western Cape, 8001, ZA

Outsourcing and Offshoring Consulting

549
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Naledi Toba's Professional Milestones

  • Senior Customer Service Advisor: Delivered exceptional customer support, resolving inquiries and increasing customer satisfaction.
  • Senior Customer Service Advisor (2018-07-01~): Provided exceptional guidance and support, improving customer satisfaction and loyalty.
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Education

Cape Peninsula University of Technology
Cape Peninsula University of Technology

Marketing

2015-2019
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