Service Director@ AT&T
Simsbury, Connecticut, United States
Nancy DuFresne
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FlashIntel GPTNancy DuFresne is a highly experienced telecommunications engineer with 26.8 years of work experience. She has a strong background in capacity planning, customer experience, and strategic partnerships. Nancy has worked at AT&T in various roles, including Service Director and Operations Manager, in the legal and customer service departments. She has also held positions at AT&T in Canada and the United States. Nancy's expertise lies in data center operations, sales operations, and customer satisfaction. She is based in the United States.
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About
Director, Int'l Service Delivery at AT&T; Group Mgr., Low Speed Data Service ... Data Network Account Executive at AT&T Middle Markets ... Quebec, Canada...
Work Experience
Service Director
Director Of International Relations And Delivery
Group Manager Low Speed Data Service Delivery
Operations Manager Service Assurance
Operations Manager | Service Assurance
Data Network Account Executive
Data Network Account Executive
Telecommunications
Nancy DuFresne's Professional Milestones
- Operations Manager | Service Assurance (1998-07-01~2001-03-01): Implementing streamlined service assurance processes and ensuring efficient service delivery.
- Service Director (2009-03-01~): Transformed service operations, resulting in increased customer satisfaction and improved client satisfaction.
Skill
Telecommunications Engineering
Capacity Planning
Customer Experience
Atm Networks
Six Sigma
Strategic Partnerships
Mpls
Pmo
Data Center
Voip
Computer Network Operations
Network Design
Networking
Sales Operations
Customer Satisfaction
Telecommunications
Strategic Relationships
Ip
Vendor Management
Performance Metrics
Team Leadership
Data Network
Quality Assurance
Performance Management
Ethernet
Global Customer Service
Matrix Management
Operations Management
T1
Managed Services
Cross Functional Team Leadership
Change Management
Training
Business Process Development
Frame Relay
Customer Service
Telephony
Business Intelligence
Wan
Management
Project Management
Wireless
Call Centers
Service Delivery
Unified Communications
Lan Wan
Voice Over Ip
Integration
Co Location
Certification
Colleagues
Other Named Nancy DuFresne
Frequently asked questions
We found 4 Nancy DuFresne's email addresses
We found 1 Nancy DuFresne's phone numbers
Nancy DuFresne's social media include: Linkedin,
Nancy DuFresne works for AT&T
Nancy DuFresne's role in AT&T is Service Director
Nancy DuFresne works in the industry of Telecommunications
Nancy DuFresne's colleagues are Ann Bartlett,Wendy Medina,krishna Sundara
Nancy DuFresne's latest job experience is Service Director at AT&T
