Nancy Potts
Information Services Professional@ Infotrieve (CCC)
Indianapolis, Indiana, United States
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Nancy Potts is a highly experienced professional with 26.9 years of work experience. She possesses a wide range of skills including salesforce.com, business development, key account management, and electronic resource acquisition and management. Based in Indianapolis, Indiana, Nancy has a strong background in corporate library settings, focusing on customer service related to print and electronic journals, eBooks, and electronic databases. She is responsible for cover orders, renewals, claims, invoicing, content licensing, IP maintenance, usage statistics analysis, and electronic access activation. Nancy has worked at Infotrieve (CCC) in Massachusetts as an Information Portfolio Support Manager and at Swets Information Services in the Netherlands as a Customer Account Manager.
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Emails and Phone Numbers

@copyright.com
@infotrieve.com
+1 978750****
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About

Seventeen years Serials Management experience in corporate library setting, focusing on customer service related to print and electronic journals, eBooks, and electronic databases. Responsibilities cover orders, renewals, cancellations, claims, invoicing, content licensing, IP maintenance, usage statistics analysis, and electronic access activation, including link resolver and integrated library system coordination.

Work Experience

222 Rosewood Drive, Danvers, MA, 01923, US

Information Services

42
Phone
+1 9787508400
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Nancy Potts's Professional Milestones

  • Information Portfolio Support Manager (2014-11-01~): Enhanced database efficiency and improved database functionality, optimizing resource utilization and enhancing data flow.
  • Customer Account Manager (1997-01-01~2014-10-01): Building strong customer relationships through effective communication, relationship-building, and personalized solutions.
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