Nancy Potts
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Nancy Potts is a highly experienced professional with 26.9 years of work experience. She possesses a wide range of skills including salesforce.com, business development, key account management, and electronic resource acquisition and management. Based in Indianapolis, Indiana, Nancy has a strong background in corporate library settings, focusing on customer service related to print and electronic journals, eBooks, and electronic databases. She is responsible for cover orders, renewals, claims, invoicing, content licensing, IP maintenance, usage statistics analysis, and electronic access activation. Nancy has worked at Infotrieve (CCC) in Massachusetts as an Information Portfolio Support Manager and at Swets Information Services in the Netherlands as a Customer Account Manager.
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About
Seventeen years Serials Management experience in corporate library setting, focusing on customer service related to print and electronic journals, eBooks, and electronic databases. Responsibilities cover orders, renewals, cancellations, claims, invoicing, content licensing, IP maintenance, usage statistics analysis, and electronic access activation, including link resolver and integrated library system coordination.
Work Experience
Information Services Professional
Information Portfolio Support Manager
Information Services
Nancy Potts's Professional Milestones
- Information Portfolio Support Manager (2014-11-01~): Enhanced database efficiency and improved database functionality, optimizing resource utilization and enhancing data flow.
- Customer Account Manager (1997-01-01~2014-10-01): Building strong customer relationships through effective communication, relationship-building, and personalized solutions.
Skill
Salesforce.com
Business Development
Key Account Management
Electronic Resource Acquistion And Managment
Electronic Content Licensing
Database Subscription Management
Customer Service
Project Management
New Business Development
Integrated Library Systems
Business Analysis
Content Management
Microsoft Sharepoint
Sales Management
Marketing Strategy
Sales
Certification
Colleagues
Other Named Nancy Potts
Frequently asked questions
We found 2 Nancy Potts's email addresses
We found 1 Nancy Potts's phone numbers
Nancy Potts's social media include: Linkedin,
Nancy Potts works for Infotrieve (CCC)
Nancy Potts's role in Infotrieve (CCC) is Information Services Professional
Nancy Potts works in the industry of Information Services
Nancy Potts's colleagues are Jeff C.,Mark Freedman,Erik Lium
Nancy Potts's latest job experience is Information Services Professional at Infotrieve (CCC)