Nancy Shanabrough

Energetic, self-motivated, results-driven credit analyst and collection specialist known for consistently meeting and exceeding targeted goals to ensure cash flow, and save money. Uses excellent oral and written organizational and communication skills to decrease Accounts Receivable DSO (days outstanding) and settle disputes. Works well independently and as a team player. Possesses outstanding analytical ability, and is a multi-tasker. Seeks a position in credit and collections, dispute resolution, data entry, customer service, or administrative work to apply knowledge and expertise and maximize company goals. Specialties: Proven success in client management functions. Interacts well with customers, sales representatives and various departments to pinpoint and settle issues and problems. Able to diffuse diffiult customer situations with tact and ease. Proficient in SAP, AS400 Legacy System, Microsoft Word, Microsoft Excel, with knowledge of Outlook and Powerpoint. Experience with Dun and Bradstreet analysis. Familiar with Accounts Receivable process.