Nancy Stratton
Villanova University
Tell me more about Nancy Stratton?
Nancy Stratton is a highly experienced professional with over 40 years of work experience. She specializes in change management, process improvement, and cross-functional team leadership. Based in Nebraska, Nancy has a strong background in IT service management and call center management. She has a proven track record of facilitating operational excellence and managing support for business intelligence. Nancy has also held various roles in a global service desk, systems analysis, and programing. She is known for her expertise in problem and change management systems and her ability to audit information technology.
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About
Specialties: Internal Controls IT Service Management Call Center Management Organizational Change Management LEAN Continuous Improvement 7 years facilitating Operational Excellence and Continuous Improvement 2 years managing support for business intelligence 3 years experience managing an outsourced support organization 12 years experience leading a Global Service Desk (HelpDesk, Computer Operations, Knowledge Management and Password Management). Benchmarked as “Best in Peer Group”. 2 years experience implementing Call Center Telephony 4 years experience as a Systems Analyst implementing a global Problem and Change Management system 2 years experience as a Trainer 2 years experience as a Programmer Analyst 5 years experience as an Internal Auditor of Information Technology
...See MoreWork Experience
Internal Control Consultant
Itas Service Manager Equivalent
Na Sap Chg And Operational Excellence Lead, Itas
Rca And Continuous Improvement Lead, Itas Na Business
Manager, Itas Na Business
Eccm Manager
Service Delivery Manager
Programmer
It Service Management Consultant
Problem And Change Manager
Training And Documentation Specialist
Programmer Analyst
Edp Auditor
Manufacturing
Nancy Stratton's Professional Milestones
- Service Delivery Manager (1997-07-01~2009-02-01): Streamlining operational processes to maximize efficiency and enhance overall service delivery.
- Programmer Analyst (1989-05-01~1991-01-01): Designing and implementing efficient and scalable solutions to drive business efficiency and project success.
Education
Education
2013-2011Skill
Change Management
Process Improvement
Management
Cross Functional Team Leadership
It Service Management
Six Sigma
Business Process Improvement
Outsourcing
Leadership
Project Management
Itil
Cms
Business Intelligence
Service Delivery
It Strategy
Sharepoint
Team Leadership
Continuous Improvement
Team Building
Troubleshooting
Ivr
Infrastructure
It Management
Program Management
Erp
Software Documentation
Sap R/3
Vendor Management
Visio
Wellness Coaching
Weight Loss Coaching
Service Management
Training
Incident Management
Information Technology
Certification
Colleagues
Martin Ignacio Lopez
Product Management Leader | Digital Product Manager | Advanced Analytics | Artificial Intelligence Management | Data Science | Certified Public Accountant | Data Quality Manager | Technology Project Manager
Kunal Mehta
Product Owner | Associate Director | Data Analytics | Google Analytics | Google Cloud Platform | Machine Learning | Data Engineering | Speaker | Trainer
Rease Gopal
global product owner at kimberly-clark
Bouchama Med
Company Owner
Crystal Hasenfus
engineering life cycle functional engineer product owner dts
Other Named Nancy Stratton
Frequently asked questions
We found 4 Nancy Stratton's email addresses
We found 1 Nancy Stratton's phone numbers
Nancy Stratton's social media include: Linkedin,
Nancy Stratton works for Kimberly-Clark
Nancy Stratton's role in Kimberly-Clark is Internal Control Consultant
Nancy Stratton works in the industry of Manufacturing
Nancy Stratton's colleagues are Martin Ignacio Lopez,Kunal Mehta,Rease Gopal
Nancy Stratton's latest job experience is Internal Control Consultant at Kimberly-Clark
Nancy Stratton's latest education in Villanova University