Nancy Stratton
Internal Control Consultant@ Kimberly-Clark
Neenah, Wisconsin, United States
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Nancy Stratton is a highly experienced professional with over 40 years of work experience. She specializes in change management, process improvement, and cross-functional team leadership. Based in Nebraska, Nancy has a strong background in IT service management and call center management. She has a proven track record of facilitating operational excellence and managing support for business intelligence. Nancy has also held various roles in a global service desk, systems analysis, and programing. She is known for her expertise in problem and change management systems and her ability to audit information technology.
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Emails and Phone Numbers

@kcc.com
@linktr.ee
@kcc.com
@kcc.com
+1 014191****
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About

Specialties: Internal Controls IT Service Management Call Center Management Organizational Change Management LEAN Continuous Improvement 7 years facilitating Operational Excellence and Continuous Improvement 2 years managing support for business intelligence 3 years experience managing an outsourced support organization 12 years experience leading a Global Service Desk (HelpDesk, Computer Operations, Knowledge Management and Password Management). Benchmarked as “Best in Peer Group”. 2 years experience implementing Call Center Telephony 4 years experience as a Systems Analyst implementing a global Problem and Change Management system 2 years experience as a Trainer 2 years experience as a Programmer Analyst 5 years experience as an Internal Auditor of Information Technology

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Work Experience

351 Phelps Dr, Irving, TX, 75038, US

Manufacturing

36014
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Nancy Stratton's Professional Milestones

  • Service Delivery Manager (1997-07-01~2009-02-01): Streamlining operational processes to maximize efficiency and enhance overall service delivery.
  • Programmer Analyst (1989-05-01~1991-01-01): Designing and implementing efficient and scalable solutions to drive business efficiency and project success.
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Education

Villanova University
Villanova University

Education

2013-2011
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