Naomi Khan

I possess a First Class Honours in International Hospitality and Tourism Management (BA Honours), and years of experience working in the Hospitality Industry, both in the operational side in Conferencing & Banqueting and Food & Beverage and in the administration side working in Group Reservations, Sales, Event Planning and Contracting. Skills include proficiency in the use of Delphi (Event Executive Administration System), ONQ PM and Opera (Front Desk Administration and Management Systems), understanding of Revenue Reporting Toolkits and Hotel Occupancy Spreadsheets (Daily Detail), Microsoft Word and Microsoft Excel. Strengths include the ability to build and maintain strong relationships with both clients and colleagues, innovative thinking, creative flair, great attention to detail and excellent customer service - all of which contributed to 'Employee of the Month' accolades.