Nathan B.

A few years ago, I began my career in the Retail / Sports Industry and have gathered progressive management expertise in diverse areas : CRM administration & Reporting, Loyalty Programs, Email Marketing, Web Analytics, Leads Acquisition.. With demonstrated initiative and success. My penchant for all things organised, coupled with an analytical bent of mind, helps me succeed in the tech world, and my love for personal positive connections with others helps me thrive in the sales world. And that is how I have found my calling in the world of Salesforce.com. ☁️ I am a 32 years old pack of ambitious and also 10x Salesforce certified with experience in implementing Sales Cloud, Service Cloud, Pardot (B2B), Marketing Cloud (B2C), Experience Cloud. I have implemented Salesforce for a wide variety of clients in different industry verticals starting from the Architecture of the solution to the training of end-users. | SKILLS 🕵🏼‍♂️ |: Customer Relationship Management (CRM) Create customer journey Build and Manage loyalty program Automate reports Data analytical and storytelling Manage e-commerce back end Put myself in "Shoes of a customer" Strategy and problem solver | TOOLS 🛠 |: CRM (Salesforce Sales Cloud, Microsoft CRM Dynamics, Epicor, ), BI (Microstrategy), Google Analytics, Google Data Studio, Salesforce Marketing Cloud (ExactTarget), Salesforce Pardot, Salesforce Community/ Experience, Salesforce Einstein, Hubspot, Mailchimp, Clickdimensions, Docu Sign, Conga, A5 Documents, LeanData, JIRA, Microsoft Office (Advanced Excel skills),Magento, Shopify, Producteev, Asana, Monday, Slack, Beepro, Zapier