Nathan Shahbaz

BUSINESS OPERATIONS / SALES MANAGEMENT Over 22 years of experience that includes management positions, multiple sales, and business operations. Documented success in increasing sales and leading teams to meet and exceed operational expectations. Bachelor of Science degree and extensive ongoing professional development in a variety of topics. Identified and captured opportunities for new business development, market growth, and revenue improvement. Redefined corporate vision and revitalized operations. Highly Accomplished Sales & Retention**Strategic & Business Planning**Recruiting & Development SALES & MANAGEMENT OVERVIEW: Offer a diverse sales/management background that includes administration, cross-functional team leadership and operations supervision skills. Demonstrated ability to lead operations team members and contribute as a key revenue generator. Strong background in employee/client management, with an emphasis on building trusting, sustainable relationships. Highly skilled trainer, coach, and performance evaluator. KNOWLEDGE & SKILL AREAS: Customer Retention; Staff Training and Development; Problem Identification and Resolution; Inter-Departmental Collaboration; Management-Level Supervision; Sales Coaching Culture; Employee Cross-Training; Account Management; Goal Development & Execution; Continual Development; Efficiency Improvement; Customer Service Excellence; Key Performance Objectives