Naveen Picardo

•Results-driven individual with 20 years of experience in Business Operations, Sales and Business Development, Strategic Planning and Customer Success Management. •Meticulous planner, strategist and implementer with ability in devising and implementing strategies that are focused at achieving the business objectives. •Resourceful in ensuring effective implementation of business strategies, people management, and resolving operational issues and customer concerns satisfactorily. •Track record of consistently delivering objectives and goals. •Cross-geographical experience in managing P&L, business contract negotiations and SLAs across partners and vendors. •An impressive communicator with honed interpersonal, team building, negotiation, presentation and analytical skills. •Successful experience of working in cross-cultural and multi-lingual environments. •Proven ability to negotiate with customers business contracts and SOWs, including scope, timelines, cost, and legal T & Cs. •Good knowledge of enterprise applications and software development processes – ability to work effectively with engineering, sales and customers to translate business requirements into software solutions. •Strong problem-solving skills with an ability to isolate complex issues and communicate them effectively. •Ability to multi-task and focus on multiple projects/engagements.