executive officer at the home office@ UK Home Office
Durham, United Kingdom
Neil Collins
GET FULL PROFILE 
Leeds Trinity University
Real-Time AI Research
FlashIntel GPT
Tell me more about Neil Collins?
FlashIntel GPTNeil Collins is a customer service leader with over twenty years of experience in delivering exceptional sales and service experiences to customers. He has successfully led a team to provide world-class service to international customers and delivered significant targets through interactions. Neil has also led a challenging project to migrate Australian users across platforms and generate upsell and cross-sell opportunities. He has received recognition for his innovative design and continuous improvement initiatives. Neil has worked in various roles, including Customer Success Manager, Business Development Supervisor, and Client Relationship Manager. He is currently based in Durham, United Kingdom.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
Customer service leader with over twenty years’ experience in delivering an exceptional sales and service experience to customers - as well as managing teams delivering these interactions. Examples of success - ● Headed up a team providing world-class service to international customers - and delivering a significant team target via these interactions ● Lead a challenging project to migrate Australian users across platforms – while generating upsell and cross-sell opportunities ● Delivered annual savings of over £2 million through a user-centred design approached programme of continuous improvement. ● Winner of the 2012 Bronze medal for Best New Product or Service of the Year - Telecommunications - Service for SMS self service at the International Stevie Awards
...See MoreWork Experience
executive officer at the home office
Government Administration
Neil Collins's Professional Milestones
- Project COOrdinator (2004-05-01~2005-12-01): Successfully executed multiple projects, exceeding expectations and delivering exceptional results within tight deadlines.
- Ivr Developer (2011-01-01~2012-02-01): Creating engaging Android applications that enhance user experience and drive seamless user experiences.
Education
Skill
Ivr
Call Centers
Telecommunications
Customer Experience
Contact Centers
Sms
Change Management
Customer Service
Mobile Devices
Project Delivery
Speech Recognition
Vui Design
Vendor Management
Outsourcing
Certification
Colleagues
Other Named Neil Collins
Frequently asked questions
We found 4 Neil Collins's email addresses
Neil Collins's social media include: Linkedin,
Neil Collins works for UK Home Office
Neil Collins's role in UK Home Office is executive officer at the home office
Neil Collins works in the industry of Government Administration
Neil Collins's colleagues are Jeanette Walcott,Ray Weaver,Sylwia Janosik
Neil Collins's latest job experience is executive officer at the home office at UK Home Office
Neil Collins's latest education in Leeds Trinity University
