sales centre manager at sky business@ Sky
Manchester, Manchester, United Kingdom
Neil Cox
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FlashIntel GPTNeil Cox is a highly experienced professional with 18.9 years of work experience. He has a diverse skill set that includes team management, performance management, project delivery, and customer experience. Currently, he is working as a Customer Experience Leader at BSkyB in Manchester, United Kingdom. Neil has previously held positions at Sky and Tiscali, where he excelled in sales and quality and development. With a strong background in telecommunications and customer service, Neil is a valuable asset in driving customer satisfaction and ensuring customer satisfaction.
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About
Customer Experience Leader at BSkyB
Work Experience
sales centre manager at sky business
Customer Experience Leader
Broadcast Media Production and Distribution
Neil Cox's Professional Milestones
- Quality And Development Manager (2008-04-01~2009-03-01): Implementing comprehensive quality management systems, resulting in improved product quality and customer satisfaction.
- Customer Experience Leader (2010-11-01~2016-06-01): Leveraging personalized strategies to enhance customer satisfaction and loyalty.
Skill
Team Management
Performance Management
Project Delivery
Call Centers
Customer Experience
Outsourcing
Management
Leadership
Marketing
Crm
Change Management
Customer Retention
Team Leadership
Service Delivery
Stakeholder Management
Sales
Contact Centers
Customer Satisfaction
Account Management
Telecommunications
Certification
Colleagues
Luke Whitmore
Product Owner
Neena Goward
Lead Product Owner
Will Surridge
Product Owner
Fabienne Pascau-Baylère
product owner digital analytics
REN G R.
Automotive Ambassador | Global Leader | Enterprise Integrator | Product Owner | Lifecycle Leadership | Programme Management & Delivery | Mental Health And Wellbeing Champion
Other Named Neil Cox
Frequently asked questions
We found 5 Neil Cox's email addresses
We found 1 Neil Cox's phone numbers
Neil Cox works for Sky
Neil Cox's role in Sky is sales centre manager at sky business
Neil Cox works in the industry of Broadcast Media Production and Distribution
Neil Cox's colleagues are Luke Whitmore,Neena Goward,Will Surridge
Neil Cox's latest job experience is sales centre manager at sky business at Sky
