Neil Forrest

07562407794 [email protected] Full CV on request. PROFESSIONAL SUMMARY Decisive Engineering Manager highly effective at operating in dynamic, high-pressure environments and a proven communicator and methodical problem solver. Successfully handle multiple simultaneous responsibilities while exceeding objectives and satisfying challenging clients and seamlessly integrating projects with over 11 years Critical Site Experience. Solid understanding of safety requirements, compliance and mentoring employees. Exceptional customer care professional able to address inquiries and resolve problems effectively and quickly, always ensuring a high level of service. WORK HISTORY Technical Services Manager Engineering Manager Site Manager Critical Shift Manager Maintenance Engineer Mobile Engineer Installation Electrician JIB Modern Apprentice Scheme • Performance development planning • Project management • Operational leadership • Financial management • Contract Management • Conflict resolution • Staff training and development • Customer relationship management Managed daily supervision, training and mentoring needs of up to a 25 strong engineering team and administration ensuring key performance indicators are met. Overseen P & L budgets circa 2million a year. Handled complex project management concerns productively inline with service level agreements. Employed and recruited a team of 16 exceptional engineers continuing client confidence and trust through performance based results. Integrated new asset pre planned maintenance, computer assisted facilities management systems, streamlining labour efficiency. Ensured and communicated contractual, legislative and health and safety compliance. Provided leadership and technical support for site across all critical works and projects. Analysed performance related information and made recommendations based on discoveries to exceed key performance areas. Managed implementation of new equipment improvements ensuring complete resilience and autonomy. Lead critical upgrade project upgrade works circa 20 million, ensuring minimum disruption to 2 year completion target. Ensuring optimal 99.9% facility power up-time. Continual mentor ship, support, training and conflict management within engineering team. Maintained contractual compliance with company standards and legal requirements. Analysed monthly balance profit and loss statements for reporting and improvement.