Neil Nikolai Zatopek Senol

CUSTOMER SERVICE PROFESSIONAL “Strive to exceed customer/ employer expectations by delivering second-to-none customer service. Maintain customer centricity in all initiatives and interactions, always putting the customer first.” • Quadrupled goal set for during the period of Dec.31 – Jan 31 of $9,000 written Premium for insurance, totaling $48,000. *Noting this was the initiate month and second month of employment, employer can verify. • Intense level, high pressure experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support training, and planning/implementing proactive procedures and systems to help create a more efficient workflow for the work environment. • Possess strong computer skills, including computer and network set up, Technical/ User support, Troubleshooting, Security Systems and POS station management. *Continued interest in technology markets. • A+ Computer Repair Technician Certification • Knowledgeable using all Microsoft and Apple products. - Also can repair and assist in all related issues and matters. • Working knowledge of Linux/Android systems. • Provides exceptional customer service and support, putting customer needs always first. • Builds high quality customer relationships through developed interpersonal communication skills and able to network clientele in regional areas for dedicated customer base.