Neli Iliykova
Sofia University St. Kliment Ohridski
Tell me more about Neli Iliykova?
Neli Iliykova is a highly experienced professional with 17.9 years of work experience in call centers, telecommunications, and customer experience. Based in Bulgaria, she currently works as a Product Manager at Mobiltel. Neli has a strong background in IT service management, unified communications, and team leadership. With a focus on customer satisfaction and satisfaction, she has also held positions as a Campaign Manager and Team Leader in Contact Center. Neli's expertise in project management, business development, and customer relationship management make her a valuable asset in the telecommunications industry.
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About
Product Manager at Mobiltel
Work Experience
Product Manager
Campaign Manager
Telecommunications
Neli Iliykova's Professional Milestones
- Campaign Manager (2015-06-01~2016-12-01): Expanding brand reach and establishing strategic partnerships to drive sales and expand client base.
- Product Manager (2016-12-01~): Launching groundbreaking products and driving customer satisfaction and loyalty to new heights.
Education
Sociology,
Masters
Skill
Call Centers
Telecommunications
Contact Centers
Customer Experience
It Service Management
Service Management
Unified Communications
Gsm
Sms
Managed Services
Professional Services
Ivr
Pre Sales
Positivity
Executive Support
Management Skills
Diligent
Network Design
Team Leadership
Professional Experience
Communication
Business Communications
Telephony
Mobile Devices
Professional Mentoring
Call Center
High Organizational Skills
Project Management
Mobile Communications
High Level Of Accuracy
Customer Service
Crm
Customer Satisfaction
Troubleshooting
Leadership
Microsoft Office
Teamwork
Management
Team Management
Customer Relationship Management
Data Analysis
Digital Marketing
Scrum
Agile Project Management
Business Strategy
Project Planning
Sales Management
Business Development
Certification
Colleagues
Other Named Neli Iliykova
Frequently asked questions
We found 4 Neli Iliykova's email addresses
Neli Iliykova's social media include: Linkedin,
Neli Iliykova works for Mobiltel
Neli Iliykova's role in Mobiltel is Product Manager
Neli Iliykova works in the industry of Telecommunications
Neli Iliykova's colleagues are Georgi Tomov,Nikolai Videnov,Martin Lippautz
Neli Iliykova's latest job experience is Product Manager at Mobiltel
Neli Iliykova's latest education in Sofia University St. Kliment Ohridski