I can't change the direction of the wind, but I can adjust my sails to always reach my destination.@ ABB
Nenad Markovic
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Limania Schulen Aarau
Real-Time AI Research
FlashIntel GPT
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FlashIntel GPTNenad Markovic is a highly experienced IT professional with over 24 years of work experience. He has held various positions in Operational IT Service Management and has been leading positions in leading positions. Nenad has a deep understanding of organization structures and core business functions, including ensuring contractual provision of purchased services. He is skilled in managing SLA, contract fullfilment, critical escalations, and project responsibility. Nenad is also experienced in achieving cost optimization in service delivery processes and establishing networks for improved communication and support. He has worked for reputable companies such as Valora Group, Innopark Suisse Sa, Sabbatical & Travel, Zurich Insurance, and GE.
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About
More than 12 years expirience in Operational IT Service Management, 8 years in leading positions.• Operational IT Service Management in a multi-vendor, fully outsourced environment for large-size companies• In-depth understanding of organization structures and core business functions• Ensuring the contractual provision of purchased services• Central point of contact for internal customer while establishing a relationship as a trusted advisor• Manage SLA, contract fullfilment and critical escalations• Project responsibility with a focus on supplier management and change management• Achieve cost optimization in service delivery processes• Formation of networks for improved communication and support• Manage customer expectations and use of Out-of-the-Box solutions
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I can't change the direction of the wind, but I can adjust my sails to always reach my destination.
Administrative Clerk Accounts Payable
Automation Machinery Manufacturing
Nenad Markovic's Professional Milestones
- IT Service Management Specialist (2020-02-01~): Implementing streamlined process improvements, resulting in increased efficiency and client satisfaction.
- Project Management (2017-06-01~2017-12-01): Successfully executed complex projects, ensuring on-time delivery and exceeding client expectations.
Education
Kaufmännische Grundausbildung,
Kaufmännische Berufsvorbereitungsschule
1996-1997Certification
Colleagues
Anjana Jalagam
project manager|product owner
Vesna Ramic
product backlog owner for control and protection applications r&d at hitachi energy
Pozo Francisco
phd function owner & senior embedded software engineer
Adi Sabardiboy
Owner
Kelum Wijesekara
Business Owner
Other Named Nenad Markovic
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Nenad Markovic's social media include: Linkedin,
Nenad Markovic works for ABB
Nenad Markovic's role in ABB is I can't change the direction of the wind, but I can adjust my sails to always reach my destination.
Nenad Markovic works in the industry of Automation Machinery Manufacturing
Nenad Markovic's colleagues are Anjana Jalagam,Vesna Ramic,Pozo Francisco
Nenad Markovic's latest job experience is I can't change the direction of the wind, but I can adjust my sails to always reach my destination. at ABB
Nenad Markovic's latest education in Limania Schulen Aarau
