Neredith Elliott

I’m a savvy CX expert with a stellar track record in using my intuitive understanding of customer needs to curate road maps for service excellence and organisational transformation. I passionately believe the customer is at the centre of every conversation, which motivates me in creating exceptional experiences and designing insightful playbooks, inspiring employees to deliver top-class, sophisticated service. Through a 360-degree leadership approach I instill in my teams a shared vision to achieve the impossible every day, using smart design, immersive experiences and personal coaching to promote a genuine and unforgettable customer experience. My demonstrated record of leveraging financial acumen to consistently deliver above-budget performance and ROI is based on an ability to devise and implement innovative, commercially sound strategies to maximise market growth.