Nesma Hassan
Call Center Advisor@ Vodafone
Egypt
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Nesma Hassan is a highly experienced professional with 17.3 years of work experience in the telecommunications industry. Based in Egypt, she currently works as a Global Technology Project Manager at VOIS. With a strong background in call centers, customer experience, and team management, Nesma has worked with a wide range of clients, including Vodafone Egypt and Vodafone Group. She has also worked closely with multinational customers in various industries, collaborating closely with directors, heads of departments, and middle managers. Nesma's expertise and extensive work experience make her a valuable asset in the field of telecommunications.
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Emails and Phone Numbers

@vodafone.com.au
+20 870702****
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About

Nesma is now Global Technology Project Manager at VOIS, My span of work is almost 15 years in general and 13 years I have been spending between Vodafone Egypt and Vodafone Group, working in Local Market and Global Markets added a lot to my expeirence, covered several company’s departments & affiliates. Worked directly with internal and external multinational customers in several industries, I have worked closely with many of the company’s levels: directors, heads of department, middle managers.

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Work Experience

1 Kingdom Street, London, W2 6BY, GB

Telecommunications

137594
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Nesma Hassan's Professional Milestones

  • Call Center Advisor (2007-02-01~2007-12-01): Provided exceptional sales support through tailored solutions and exceptional customer engagement.
  • Call Center Team Leader (2008-01-01~2009-03-01): Achieved record-breaking sales figures through effective team management and continuous professional development.
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Education

The American University in Cairo
The American University in Cairo

Hr

1230768000-1293840000
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