Nesma Hassan
The American University in Cairo
Tell me more about Nesma Hassan?
Nesma Hassan is a highly experienced professional with 17.3 years of work experience in the telecommunications industry. Based in Egypt, she currently works as a Global Technology Project Manager at VOIS. With a strong background in call centers, customer experience, and team management, Nesma has worked with a wide range of clients, including Vodafone Egypt and Vodafone Group. She has also worked closely with multinational customers in various industries, collaborating closely with directors, heads of departments, and middle managers. Nesma's expertise and extensive work experience make her a valuable asset in the field of telecommunications.
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About
Nesma is now Global Technology Project Manager at VOIS, My span of work is almost 15 years in general and 13 years I have been spending between Vodafone Egypt and Vodafone Group, working in Local Market and Global Markets added a lot to my expeirence, covered several company’s departments & affiliates. Worked directly with internal and external multinational customers in several industries, I have worked closely with many of the company’s levels: directors, heads of department, middle managers.
...See MoreWork Experience
Call Center Advisor
R&d Specialist
International Account Advisor
International Account Advisor
Call Center Team Leader
Call Center Advisor
Telecommunications
Nesma Hassan's Professional Milestones
- Call Center Advisor (2007-02-01~2007-12-01): Provided exceptional sales support through tailored solutions and exceptional customer engagement.
- Call Center Team Leader (2008-01-01~2009-03-01): Achieved record-breaking sales figures through effective team management and continuous professional development.
Education
Hr
1230768000-1293840000Skill
Telecommunications
Call Centers
Customer Experience
Team Management
Team Leadership
Mobile Communications
Management
Certification
Colleagues
Banjo Adeniran
technical product owner at vodafone business
Luís Reis Pires
mba | pmp® | pmi-acp® | safe® 5 scrum master | safe® 5 product owner
Karl Adams
Store Manager
Chris Hamer
home broadband product owner at vodafone
CMA Rajesh Pal
IT Product Owner
Other Named Nesma Hassan
Frequently asked questions
We found 1 Nesma Hassan's email addresses
We found 1 Nesma Hassan's phone numbers
Nesma Hassan's social media include: Linkedin,
Nesma Hassan works for Vodafone
Nesma Hassan's role in Vodafone is Call Center Advisor
Nesma Hassan works in the industry of Telecommunications
Nesma Hassan's colleagues are Banjo Adeniran,Luís Reis Pires,Karl Adams
Nesma Hassan's latest job experience is Call Center Advisor at Vodafone
Nesma Hassan's latest education in The American University in Cairo