Niall Bracken
Indiana University - Kelley School of Business
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Niall Bracken is an accomplished business and technology leader with 38.9 years of experience. He is skilled in vendor management, business analysis, and strategic planning. Based in Mississauga, Canada, Niall has a strong track record of building and leading high-performance sales, service, and technical support teams. He is known for his ability to align customer service and sales with business requirements and aligns them with business requirements. Niall has worked with top global transaction processors across North America, South America, Europe, and Asia. He is a clear communicator and team player, with a focus on sales, service, and performance excellence.
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About
Accomplished hands on business and technology leader, skilled in building and leading high-performance sales, service and technical support teams. An effective business partner credited with spearheading the vision and strategies to align customer service and sales with business requirements. Expert at building and harmonizing business systems, technologies, processes and measurements to support organizations at both national and international levels. Experience working with top global transaction processors across North America, South America, Europe and Asia. Customer first advocate who encourages ownership and recognizes and rewards performance. Clear communicator and team player, with a track record for building trust and relationships, that focus on sales, service and performance excellence. Specialist in the Financial Services and Card Payment Industries Specialties: Strategic Planning & Visioning ....... Business Development and Profitability .....Customer Relationship Management …..Employee Growth & Development …. Value Creation Performance Management …. Business & Financial Planning….. Change Management …..IT Systems Integration and Project Management…. Vendor Management…. Business Process Integration…... Major Contract Negotiations… Leadership & Mentoring….Employee Communications…Business Metrics and Unit Costs.....Card Payment Systems
...See MoreWork Experience
TD Bank
Program Manager | Project Manager
Banking
Niall Bracken's Professional Milestones
- Senior It Project Program Director Distribution Technology Division (2010-04-01~2012-10-01): Successfully delivered complex software infrastructure projects, driving operational efficiency and scalability across the distribution technology division.
- Program Manager Contact Centre Modernization (2009-08-01~2010-04-01): Streamlined contact center operations, maximizing efficiency and streamlining operations for improved performance and customer satisfaction.
Education
Marketing & Economics
2007-2007Skill
Vendor Management
Business Analysis
Business Process Improvement
Strategic Planning
Certification
Colleagues
bob haert
Business Owner
Janice Millis
Customer Experience Associate | Owner | Fashion Consultant | Account Manager | Team Leader | Social Media Manager
Isabel Wong, CPA, CA
Product Owner
Athavan Elangko
Scrum Master | Certified | Certified Scrum Product Owner | Safety | Technology Solutions | Product Management
Afsaneh Tehrani
Executive Leadership | Continuous Improvement | Development Operations | Strategic Planning And Execution | Stakeholder & Vendor Management | Applications Support | Executive Product & Practice Owner | Integration | Entrepreneur
Other Named Niall Bracken
Frequently asked questions
We found 2 Niall Bracken's email addresses
We found 2 Niall Bracken's phone numbers
Niall Bracken works for TD
Niall Bracken's role in TD is TD Bank
Niall Bracken works in the industry of Banking
Niall Bracken's colleagues are bob haert,Janice Millis,Isabel Wong, CPA, CA
Niall Bracken's latest job experience is TD Bank at TD
Niall Bracken's latest education in Indiana University - Kelley School of Business