Nicholas Kilcoyne
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Nicholas Kilcoyne is a highly experienced Telecom, VoIP, Unified Communications, Contact Center, Sales Support, and Design Specialist with 27.7 years of work experience. Based in Los Angeles, California, he specializes in VoIP, VoIP, Unified Communications, Contact Center, Sales Support, and Design Specialist. Nicholas is skilled in understanding and providing clients with advanced and cost-effective communications solutions. He has a wide range of experience in Operations Management, Business Administration, Project Management, Inventory, Technical, and Customer Service, focusing on improving operational efficiency, profitability, and client satisfaction.
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About
Telecom, VoIP, Unified Communications, Contact Center, Sales Support and Design Specialist. Able to understand and provide clients with advanced and cost effective communications solutions from sales support, demonstrations, engineering design, installation lead and project management. A Management Professional with wide range of experience in Operations Management, Business Administration, Project Management, Inventory, Technical and Customer Service with a focus on improving operational efficiency, profitability and client satisfaction.
...See MoreWork Experience
Sales Engineer | Design And Support Specialist
Telecommunications
Nicholas Kilcoyne's Professional Milestones
- Operations Manager (2009-04-01~2012-01-01): Streamlined operational processes to enhance efficiency and drive organizational productivity.
- Director Of Services (1996-02-01~2009-04-01): Revitalized the department's services strategies, enhancing customer satisfaction and driving business growth.
Skill
Voip
Telecommunications
Contact Centers
Unified Communications
Project Management
Technical Support
Sip
Call Centers
Customer Service
Acd
Software Installation
Nortel Meridian
Escalation
Voip/network Integration
Customer Retention
Avaya Hms400 Implementation And Maintenance Specialist
Technical Support Escalations
Nortel/avaya Contact Center Installation And Support
Nortel Certified Support
Avaya Ip Telephony
Contact Center Operations
Sales Support
Mitel 3300
Mitel 5000hx V6 Maintenance Certified
Mitel 5000hx V6 Install Certified
Mitel Sales Professional
Mitel Application Suite I&m Cert
Mitel Nupoint I&m Certified
Mitel Phone Manager Certified
Mitel Standard Linux/virtual Appliance 10 I&m
Mitel Streamline Certified
Networking 4voip Certified
Mitel Mcd Design
Mitel 5000hx Design
Video Collaboration
Field Service
Technical Support Management
Customer Service Management
Hosted Telephony Installation And Support
Field Service Management
Mitel Uc360 Design And Implementation
Avaya Radvision Scopia Sales Specialist
Vmware Voice Virtualization Design
Cloud Collaboration Design
Iaas
Benbria Mitel Certified
Surveillance Design Specialist
Cctv Design And Installation
Exacqvision
Secure Access Control Design
Apds Avaya Team Engagement
Certification
Colleagues
Other Named Nicholas Kilcoyne
Frequently asked questions
Nicholas Kilcoyne's social media include: Linkedin,
Nicholas Kilcoyne works for UTnetworks
Nicholas Kilcoyne's role in UTnetworks is Sales Engineer | Design And Support Specialist
Nicholas Kilcoyne works in the industry of Telecommunications
Nicholas Kilcoyne's colleagues are Rick Manesh,Alina Varikyan
Nicholas Kilcoyne's latest job experience is Sales Engineer | Design And Support Specialist at UTnetworks