a dedicated professional with hands-on experience driving change management within an organization focusing on the end-to-end customer experience with clear communication and a well-defined process @ FirstOntario Credit Union
Hamilton, Ontario, Canada
Nick Cleroux
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Mohawk College
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FlashIntel GPTNick Cleroux is a collaborative problem solver with 14.7 years of experience in sales, operations, and operational planning. Based in Hamilton, Canada, he is skilled in customer experience and business analysis. Nick is known for his ability to quickly analyze and diagnose data points and provide strategic direction to multiple stakeholders. He is a highly emotional intelligence and consistently delivers results. With expertise in strategic planning solutions, delivery service standards, and project management, Nick consistently adheres to commitments and understands the needs of the business at all levels.
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About
Collaborative problem solver who can quickly and accurately analyze and diagnose data points to provide strategic direction to multiple stakeholders with minimal turnaround time. Able to effectively lead large teams with a high degree of emotional intelligence while continuing to drive results.An enthusiastic leader who consistently adheres to commitments made with an overall understanding of the needs of the business at all levels. Expertise in:Strategic Planning | Solutions Delivery | Service Standards Implementation | Project ManagementBusiness Unit Collaboration | Performance Management | Leadership Development
...See MoreWork Experience
a dedicated professional with hands-on experience driving change management within an organization focusing on the end-to-end customer experience with clear communication and a well-defined process
associate vice president project management office & coo divisional insights
director project management office & coo divisional insights
director digital commercialization
Regional Director
Banking
Nick Cleroux's Professional Milestones
- Regional Director (2016-08-01~2020-08-01): Expanding market presence and driving revenue growth through strategic planning and effective team management.
- Area Manager (2012-08-01~2016-05-01): Developed and implemented strategic initiatives, driving operational excellence and enhancing overall customer experience.
Education
Business,
Accounting
2002-2003Skill
Sales
Sales Operations
Operational Planning
Customer Experience
Business Analysis
Analytics
Financial Analysis
Management
Data Analysis
Analysis
Store Management
Hiring
Coaching
Merchandising
Sales Management
Customer Service
Team Leadership
Leadership
Customer Satisfaction
Communication
Retail
Team Building
Operational Excellence
Certification
Colleagues
John Doran, CPA, CA, CFA
chief financial officer at firstontario credit union
Lloyd Smith CPA, CGA, CCE
ceo at firstontario credit union
Tom Bijvoet
Chief Information Officer
Dave Schurman
Chief Operating Officer
Jennifer Finlay, C.Dir.
president and chief administrative officer at firstontario credit union
Other Named Nick Cleroux
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Nick Cleroux works for FirstOntario Credit Union
Nick Cleroux's role in FirstOntario Credit Union is a dedicated professional with hands-on experience driving change management within an organization focusing on the end-to-end customer experience with clear communication and a well-defined process
Nick Cleroux works in the industry of Banking
Nick Cleroux's colleagues are John Doran, CPA, CA, CFA,Lloyd Smith CPA, CGA, CCE,Tom Bijvoet
Nick Cleroux's latest job experience is a dedicated professional with hands-on experience driving change management within an organization focusing on the end-to-end customer experience with clear communication and a well-defined process at FirstOntario Credit Union
Nick Cleroux's latest education in Mohawk College
