Customer Service Manager@ Metro Trains Melbourne
Melbourne, Victoria, Australia
Nick Mills
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FlashIntel GPTNick Mills is a strategic and operational leader with 13.7 years of experience. He possesses strong leadership and communication skills, along with expertise in stakeholder engagement, negotiation, and staff development. Based in Melbourne, Australia, Nick has a proven track record of successfully managing teams in over 350 individuals across multiple locations. He is a highly-developed communicator, able to establish and maintain consultative relationships with staff, unions, management, and stakeholders. With a focus on truck transportation, transportation, logistics, and storage, Nick has worked at Metro Trains Melbourne as a Customer Service Manager - Eastern.
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About
A strategically, operational and people leader with extensive experience managing teams in excess of 350 individuals across multiple locations. A highly-developed communicator with the ability to establish and maintain a consultative relationship with staff, unions, management and stakeholders.
Work Experience
Customer Service Manager
Customer Service Manager - Eastern
Truck Transportation
Nick Mills's Professional Milestones
- Customer Service Manager (2010-01-01~2011-01-01): Improving customer satisfaction through proactive communication and personalized service programs.
- Customer Service Manager - Eastern (2010-01-01~2011-01-01): Implemented effective customer service strategies to enhance overall customer satisfaction and loyalty.
Skill
Leadership
Operational Management
Communication Skills
Stakeholder Engagement
Negotiation
Staff Development
Employee Recognition
Employee Engagement
Project Planning
Stakeholder Management
Process Improvement
Change Management
Customer Service
Cross Functional Team Leadership
Operations Management
Communication
Management
Certification
Colleagues
Benjamin Koszyk
Product Owner
Raymond O'Flaherty
Chief Executive Officer
Tanya Strahan
Assistant To Chief Information Officer
John McCallum
General Manager Finance | Chief Financial Officer | Group Financial Controller
John McCallum
General Manager Finance | Chief Financial Officer | Group Financial Controller
Other Named Nick Mills
Frequently asked questions
We found 2 Nick Mills's email addresses
We found 1 Nick Mills's phone numbers
Nick Mills's social media include: Linkedin,
Nick Mills works for Metro Trains Melbourne
Nick Mills's role in Metro Trains Melbourne is Customer Service Manager
Nick Mills works in the industry of Truck Transportation
Nick Mills's colleagues are Benjamin Koszyk,Raymond O'Flaherty,Tanya Strahan
Nick Mills's latest job experience is Customer Service Manager at Metro Trains Melbourne
