senior customer success manager at mad mobile@ CAKE, A Mad Mobile Company
Saugus, California, United States
Nick Phad
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University of Sioux Falls
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FlashIntel GPTNick Phad is an experienced Customer Success Manager with 16.9 years of work experience in the SaaS industry. He is skilled in account management, driving business reviews and campaigns, sales, and identifying cross-sell and up sell opportunities. Nick has a strong background in training delivery, management, customer relations, training, retention, and digital media. He holds a Bachelor's degree in Communication and Media Studies/Production from the University of Sioux Falls. Nick has worked at various companies, including Mad Mobile, CAKE, Sysco, and CAKE Corporation, where he has demonstrated his expertise in customer service, training, and customer advocacy.
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About
Experienced Customer Success Manager with a demonstrated history of working in SaaS industry. Skilled in account management, driving business reviews and campaigns, sales and identifying cross-sell and up sell opportunities, Training delivery, Management, Customer Relations, Training, Retention and Digital Media. Strong operations professional with a Bachelor's degree focused in Communication and Media Studies/Production from University of Sioux Falls.
Work Experience
senior customer success manager at mad mobile
Software Development
Nick Phad's Professional Milestones
- Customer Advocate (2014-01-01~2015-06-01): Elevated customer satisfaction by providing exceptional service and fostering strong customer relationships.
- Office Runner (2007-01-01~2010-01-01): Coordinated tasks efficiently, ensuring smooth daily operations and high productivity levels.
Education
Communication And Media Studies/prodcution
1041379200-1104537600Skill
Television
Digital Media
Networking
Film
Assistant Directing
Camera
Customer Relations
Time Management
Post Production
New Restaurant Openings
Restaurant Training And Theory
Salesforce.com
Training
Customer Service
On Set Supervision
On Set Production
Restaurants
Training Delivery
Customer Relationship Management
Leadership
Management
Sales
Restaurant Technology Pos
Certification
Colleagues
Other Named Nick Phad
Frequently asked questions
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Nick Phad works for CAKE, A Mad Mobile Company
Nick Phad's role in CAKE, A Mad Mobile Company is senior customer success manager at mad mobile
Nick Phad works in the industry of Software Development
Nick Phad's colleagues are Wes Wong,Dilruwan Madubashitha,Cake Malai
Nick Phad's latest job experience is senior customer success manager at mad mobile at CAKE, A Mad Mobile Company
Nick Phad's latest education in University of Sioux Falls
