Nickole Kennedy
experienced cust svc pro over 10yrs in cust svc office initiative taking excellent listening oral written skills exceptional prob solving skills make decisions with without supervision high volume calls in out @ Rentokil Pest Control North America
Concord, North Carolina, United States
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Nickole Kennedy is an experienced Customer Service professional with over 10 years of experience in CSR. She has excellent listening and communication skills, as well as exceptional problem-solving and negotiation skills. Nickole is comfortable in interacting with both the organization and public. She is capable of making independent decisions independently and without supervision. Nickole has a strong ability to handle high volume of customer calls and heavy workloads in demanding environments.
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Colleagues

Emails and Phone Numbers

@momentummetropolitan.co.za
@rentokil.com
@mmi.com.sg
+1 877690****
+27 117130****
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About

Experienced Customer Service professional. Initiative-taking individual with over 10yrs in (CSR) Customer Service and Office Administration. Excellent listening skills, oral and written communication skills and exceptional problem solving and negotiation skills. Comfortable in interacting with all levels of the organization and public. Able to make decisions independently and quickly with/without minimal supervision. Ability to manage a high volume of customer calls (inbound/outbound) and heavy workload in a demanding environment, while maintaining emphasis on the highest quality of consumer service.

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Work Experience

1125 Berkshire Blvd., Reading, PA, 19610, US

Consumer Services

1209
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Nickole Kennedy's Professional Milestones

  • Customer Service And Patient Coordinator: Creating an efficient and efficient delivery service, exceeding customer satisfaction targets and enhancing customer satisfaction.
  • Customer Service Representative (2016-11-01~2019-10-01): Provided exceptional technical assistance and loyalty to customers, ensuring customer satisfaction and resolving issues promptly.
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Education

Rowan-Cabarrus Community College
Rowan-Cabarrus Community College

Medical Office Management/administration

2009-2011