Customer Contact Centre Manager@ NatWest
Willaston, England, United Kingdom
Nicky O'Regan
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FlashIntel GPTNicky O'Regan is a highly experienced Unit Lead of a Customer Contact Centre with 29.5 years of work experience. Based in the United Kingdom, Nicky is responsible for providing seamless customer experiences and creating memorable experiences for customers. With a strong background in the banking industry, Nicky is skilled in financial services, credit risk, financial risk, customer service, and banking. Having graduated from Wirral Grammar School For Girls, Nicky is a dedicated and accomplished professional in the field.
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About
Unit Lead of a Customer Contact Centre. We serve over 25000 customers each week, being there for our customers in those moments that matter to deliver effortless experience. Passionate about creating simple customer journeys and obsessive around brilliant customer experience Responsible for Wellbeing and development of my teamExperienced Chief Executive Officer with a demonstrated history of working in the banking industry. Skilled in Financial Services, Credit Risk, Financial Risk, Customer Service, and Banking. Strong business development professional graduated from Wirral Grammar School For Girls.
...See MoreWork Experience
Contact Centre Manager
Unit Lead
Customer Contact Centre Manager
Local Chief Executive Officer
Manager
Banking
Nicky O'Regan's Professional Milestones
- Customer Contact Centre Manager (2017-03-01~2018-05-01): Enhanced customer satisfaction through strategic messaging and timely inquiries.
- Unit Lead (2018-05-01~): Successfully executed multitasking projects, improving team performance and driving team collaboration.
Certification
Colleagues
Samantha Ewing
product owner at natwest
Paula Gravenor
product owner at natwest
Matt Hardwick
product owner m365 at natwest digital x
Lynne Rafferty
product owner at natwest
Melanie Craig
Product Owner | Workforce Planning Tooling
Other Named Nicky O'Regan
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Nicky O'Regan's social media include: Linkedin,
Nicky O'Regan works for NatWest
Nicky O'Regan's role in NatWest is Customer Contact Centre Manager
Nicky O'Regan works in the industry of Banking
Nicky O'Regan's colleagues are Samantha Ewing,Paula Gravenor,Matt Hardwick
Nicky O'Regan's latest job experience is Customer Contact Centre Manager at NatWest
