Nicolás Moreno

I am an IT professional with 15 years of progressive experience in IT area, currently working as a business analyst and leading a BA team of 40 members. I am a person motivated by challenges, having the skills and flexibility to handle difficulties and achieve every goal set, constantly acquiring knowledge that allow me to learn and improve permanently at my professional career with self-discipline and responsibility. I have a great ability to manage teams, delivering successful results through efficient coordination, delegation, tracking and reporting. I have learnt, due to my years of experience, how to handle work under pressure, thus, enhance the level of self-confidence to overcome challenging scenarios. I have a good communication and interpersonal skills with excellent competence to recognize future problems and act to resolve them quickly. To mention some steps given in my profesional path: - Bilingual help-desk support - Management of Windows platform domains through SCCM handling 20 thousand users across the globe - Leaded a L2 and L3 team distributed around the globe - Currently working as Business Analyst for the biggest account in TCS and leading the team