Nicole Carroll
Hamilton Technical College
Tell me more about Nicole Carroll?
Nicole Carroll is a highly experienced professional with 16.7 years of work experience. She has a strong background in customer service, customer experience, and customer satisfaction. Nicole has worked at UnitedHealth Group as an Associate Business Analyst and at AT&T as a Customer Service Representative and Workforce Administrator. She is skilled in call centers, team leadership, process improvement, and troubleshooting. Nicole is based in the United States and has a proven track record in the telecommunications industry.
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Emails and Phone Numbers
Work Experience
knowledge analyst at united healthcare
Associate Business Analyst
Hospitals and Health Care
Nicole Carroll's Professional Milestones
- Customer Service Representative (2014-10-01~2016-02-01): Provided exceptional customer support, resolving issues promptly and maintaining high customer satisfaction scores.
- Associate Business Analyst (2016-02-01~): Analyzing clients' data to provide crucial insights and benchmark them for informed decision-making.
Education
Engineering,
Bachelors,
Bachelor Of Science
Skill
Customer Service
Customer Experience
Customer Satisfaction
Call Centers
Customer Retention
Team Leadership
Process Improvement
Voip
Microsoft Excel
Troubleshooting
Telecommunications
Certification
Colleagues
Deepak Haribabu
sr manager agile delivery agile practitioner-3 release train engineer certified safe rte advanced scrum master agilist popm product owner product manager six sigma green belt and less
Jeff Suedbeck
Product Owner
Klemerson Souza
product owner coordenador de inovação clínica e saúde digital
Abbs Able
CEO & Owner at UnitedHealth Group
Thandaza Malinga
Owner
Other Named Nicole Carroll
Frequently asked questions
We found 8 Nicole Carroll's email addresses
We found 1 Nicole Carroll's phone numbers
Nicole Carroll's social media include: Linkedin,
Nicole Carroll works for UnitedHealth Group
Nicole Carroll's role in UnitedHealth Group is knowledge analyst at united healthcare
Nicole Carroll works in the industry of Hospitals and Health Care
Nicole Carroll's colleagues are Deepak Haribabu,Jeff Suedbeck,Klemerson Souza
Nicole Carroll's latest job experience is knowledge analyst at united healthcare at UnitedHealth Group
Nicole Carroll's latest education in Hamilton Technical College