Nicole Carroll
knowledge analyst at united healthcare@ UnitedHealth Group
Davenport, Iowa, United States
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Nicole Carroll is a highly experienced professional with 16.7 years of work experience. She has a strong background in customer service, customer experience, and customer satisfaction. Nicole has worked at UnitedHealth Group as an Associate Business Analyst and at AT&T as a Customer Service Representative and Workforce Administrator. She is skilled in call centers, team leadership, process improvement, and troubleshooting. Nicole is based in the United States and has a proven track record in the telecommunications industry.
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Research Details
Skills & Insights
Colleagues

Emails and Phone Numbers

@optumhealth.com
@optumhealth.com
@uhc.com
@optum.com
@uhg.com
@uhg.com
@optum.com
@uhc.com
+1 866414****
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Work Experience

US

Hospitals and Health Care

91675
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Nicole Carroll's Professional Milestones

  • Customer Service Representative (2014-10-01~2016-02-01): Provided exceptional customer support, resolving issues promptly and maintaining high customer satisfaction scores.
  • Associate Business Analyst (2016-02-01~): Analyzing clients' data to provide crucial insights and benchmark them for informed decision-making.
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Education

Hamilton Technical College
Hamilton Technical College

Engineering,

Bachelors,

Bachelor Of Science