Nicole Ochoa
Upland High School
Tell me more about Nicole Ochoa?
Nicole Ochoa is a highly experienced professional with 19.3 years of work experience. She has a strong background in customer service and merchandising, with skills in personnel filing, customer service satisfaction, and sales tracking. Nicole has worked in various roles, including as an Immediate supervisor at Marina Dudaleva and as a sales associate at Marshall's. She is skilled in real-time coaching and company development for coworkers. Nicole is based in the United States and has a proven track record of delivering high-quality customer experiences.
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Qualifications; * Intermediate experience with Microsoft applications * Personnel filing including confidential information and new hire documents * Customer service satisfaction * Routine implimentation assurance * Sales tracking and annalysis * Results presentation * Quality control audits * Real time coaching and company development for coworkers Work History; Marshall's - The Landing (425)203-9178 825 North Landing Way Renton Wa. 98057 March 30th 2007- Present Immediate supervisor- Marina Dudaleva Daily expectations- Goods flow and back stock management. Merchandising to emphasize and maximize price points and key product placement. Deligating and developing sales associates using realtime coaching and behaviour assesments. Front-end cashier management, ensuring proper scripting, cash handling and customer forward communication. Fitting room coordination, maximizing customer flow and product return. Sales report annalysis, tracking, and action planning. Departmental audits. Approving returns, making quick decisions to please the customers and business. Customer service and despute management, ensuring a highly satisfied customer experience on all levels. References; Business- Crystal Fox (909)251-1154 Business- Melwyn Edwards (909)724-8623 Personal- Kassie Harte (909)471-1333
...See MoreWork Experience
providing high volume level experience while achieving a highly satisied customer experience
Chief Executive Officer | Key Carrier
Retail
Nicole Ochoa's Professional Milestones
- Activities (2015-10-01~2016-12-01): Facilitating successful activities that engage and maximize social impact.
- Chief Executive Officer | Key Carrier (2007-03-01~): Revamped the carrier's operations and increased profitability through strategic planning and effective team management.
Education
Skill
Customer Service. Merchandising
Certification
Colleagues
Elena Goody
Certified Senior Product Owner
Vasudha Mohan
Senior Product Owner | Fraud Detection | Machine Learning | Championing Product Growth
Sanjana Reddy Avula
product owner at the tjx companies inc | retail - merchandising solutions
Emma Pistilli
Product Owner II
Kayla Barker
Small Business Owner | Entrepreneur Sales Agent | Social Media Marketing Specialist
Other Named Nicole Ochoa
Frequently asked questions
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Nicole Ochoa's social media include: Linkedin,
Nicole Ochoa works for The TJX Companies, Inc.
Nicole Ochoa's role in The TJX Companies, Inc. is providing high volume level experience while achieving a highly satisied customer experience
Nicole Ochoa works in the industry of Retail
Nicole Ochoa's colleagues are Elena Goody,Vasudha Mohan,Sanjana Reddy Avula
Nicole Ochoa's latest job experience is providing high volume level experience while achieving a highly satisied customer experience at The TJX Companies, Inc.
Nicole Ochoa's latest education in Upland High School