service operations manager at fujitsu australia limited@ Fujitsu Asia Pacific
Sydney, New South Wales, Australia
Nicole Philippe
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FlashIntel GPTNicole Philippe is a Service Operations Manager at Fujitsu Technical Maintenance team with 15.5 years of experience. She has expertise in service delivery, project coordination, social media, Microsoft Office, and Microsoft Excel. Based in Sydney, Australia, Nicole has worked on hardware deployment projects for major retail customers. Her experience includes customer service, helpdesk support, field engineering, and delivering hardware upgrades. She has also worked as a Service Desk Analyst at CSC in Texas and as a Service Operations Manager at Fujitsu Asia Pacific.
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About
I am a Service Operations Manager in the Fujitsu Technical Maintenance team. I have been with Fujitsu for 10 years and worked primarily on hardware deployment projects for many of our major retail customers. My experience in retail IT has progressed from Customer Service and Helpdesk support, Field Engineer maintaining and delivering hardware upgrades, Project Coordinator to my current position as a Service Operations Manager.
Work Experience
service operations manager at fujitsu australia limited
IT Services and IT Consulting
Nicole Philippe's Professional Milestones
- Service Desk Analyst (2008-05-01~2009-02-01): Provided efficient and reliable technical assistance to clients, ensuring their smooth administrative tasks.
- Service Operations Manager (2009-03-01~): Successfully implemented a diverse client base, optimizing operational efficiency and driving continuous improvement.
Education
Engineering
1136073600-1136073600Skill
Service Delivery
Project Coordination
Social Media
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Customer Service
Leadership
English
Certification
Colleagues
Mahesh Krishnan
Chief Technology Officer | Speaker | Author
Warren Jackson
product owner of fujitsu data centre systems
Joshua Tate
Vice Service Domain Owner
Steen Clifton
Agile Coach | Scrum Master | Product Owner | Mental Health Advocate
Neil Lamb
Chief Financial Officer | Chief Operating Officer | Visionary Leader | Business Strategist
Other Named Nicole Philippe
Frequently asked questions
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Nicole Philippe's social media include: Linkedin,
Nicole Philippe works for Fujitsu Asia Pacific
Nicole Philippe's role in Fujitsu Asia Pacific is service operations manager at fujitsu australia limited
Nicole Philippe works in the industry of IT Services and IT Consulting
Nicole Philippe's colleagues are Mahesh Krishnan,Warren Jackson,Joshua Tate
Nicole Philippe's latest job experience is service operations manager at fujitsu australia limited at Fujitsu Asia Pacific
Nicole Philippe's latest education in Australian Careers Business College
